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state  travel  office:  an  official  government  agency  or
                                            privately  run,  non-profit  organization  responsible  for
                                            travel development and promotion of a state or province


                                            State:  'The  state'  is  a  set  of  officials  with  their  own
                                            preferences  and  capacities  to  effect public  policy, or  in
                                            more  structural  terms  a  relatively  permanent  set  of
                                            political institutions operating in relation to civil society'
                                            (Nordlinger  1981, in  Hall  and  Jenkins  1995). The  state
                                            includes  elected  politicians, interest  or  pressure  groups,

                                            law enforcement agencies, the bureaucracy, and a plethora
                                            of rules, regulations, laws, conventions and policies.

                                            Statute: The law as made by parliament, e.g. in the UK,
                                            the  Disability  Discrimination  Act  (1995).  A  statute  is
                                            made up of many parts called 'sections' or 'provisions'.


                                            Statutory  instrument:  The  vast  majority  of  delegated
                                            legislation in the UK is in the form of statutory instruments
                                            governed by the Statutory Instruments Act 1946

                                            step-on guide: an independent guide who comes aboard a
                                            motorcoach to give an informed overview of the city or
                                            attraction to be toured

                                            Strategic  information  systems:  Systems  designed  to

                                            support the strategic management decision processes and
                                            implementation.

                                            Strategy  pyramid:  A  visual  way  of  representing  the
                                            different  levels  of  the  strategy  conceptualisation  and
                                            implementation  process.  The  most  general  assumptions











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