Page 5 - FORTRESS BUILDERS, INC One Year Warranty

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run your hose down the drain. The plug is simply there during construction
to prevent trash from getting into the drain.

8. EXCLUSIVE WARRANTY: The Company and Owner agree that this limited warranty on
the home is in lieu of all warranties of habitability or workmanlike construction or any other
warranties, express or implied, to which Owner might be entitled, except as to consumer
products. No employee, subcontractor, or agent of the Company has the authority to change the
terms of this One Year Limited Warranty.
9. Not Transferable: This limited warranty is extended to the buyer only if the buyer is the first
purchaser of the home. When the first purchaser sells the home or moves out of it, this limited
Warranty automatically terminates. It is not transferable to subsequent purchasers of the home
nor to the first purchaser’s tenants.

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Int. Int.

10. ARBITRATION OF DISPUTE: The Original Purchaser shall promptly contact the
Company’s warranty department regarding any disputes involving this Agreement. If discussions
between the parties do not resolve such dispute, then either party may, upon written notice to the
other party, submit such dispute, then either party hereto selecting one arbitrator, who shall then
select the third arbitrator. The arbitrators shall proceed under the construction industry rules of
the American Arbitration Association. The reward of the majority of the arbitrators shall be
final, conclusive, and binding upon the parties hereto. The expenses of the arbitrators shall be
shared equally, but each party shall bear its own fees and costs. The controlling standard for
performance shall be the items and remedies as per policy or quality standards as supplied and
ACCEPTED by the Residential Construction Performance Guidelines For Professional
Builders and Remodelers Fourth Edition per NAHB. These two performance standards shall
be the only standard by which warranty or correction and or arbitration shall be required. This
arbitration shall take precedence over any other clause found and shall null and void other
clauses.

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Int. Int.

11. WARRANTY SERVICE: Will be performed Monday thru Thursday between the hours of
(9:00 AM thru 4:00 PM) all warranty requested MUST BE IN WRITING to the Builder. NO
REQUEST WILL BE TAKEN OVER THE PHONE. This is for your protection as well as to
allow us efficient and accurate operation of the service department. All correspondence should be
addressed to Fortress Builders Inc. at 415 W. Northfield Blvd., Murfreesboro, TN. 37129. We
would further request and require that if an item to be repaired or fixed was done by a sub-
contractor that you first attempt to contact that sub-contractor directly as all names and numbers
are provided too you at closing (central/heat and air plumber, and etc.) so that repair times and
service may be coordinated directly with the sub-contractor. If the sub-contractor fells to
promptly respond do not hesitate to seek our assistance. Emergency services, defined below, can
be phoned in at our office at 615-895-5024. Our office is open from 8:00 a.m. to 4:00 p.m.