Page 6 - FORTRESS BUILDERS, INC One Year Warranty

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Monday through Friday. After hours or holidays, please call the necessary subcontractor directly.
A list should be provided in this packet.
Emergency service, includes:
1. Total loss of heat due to mechanical failure
2. Total loss of electricity due to workmanship of house electrical
3. Plumbing leak caused by workmanship that requires the entire water supply to be shut off
4. Any situation that endangers the occupants of the home

Allow 14 working days for correspondence or warranty work after the receipt of your request.
Please include daytime phone number so that repair scheduling may be set. WARRANTY
SERVICE will only be considered on items that meet the items and remedies as per policy or
quality standards as supplied and ACCEPTED by the Residential Construction Performance
Guidelines For Professional Builders and Remodelers per NAHB. These two performance
standard shall be the only standard by which warranty or correction shall be required.

_____________ _____________
Int. Int

Please ready through the limited warranty agreement and this document before submitting
a warranty service request. All non-emergency requests for service must be reported in writing.
Please remember that “cosmetic repairs” such as, but not limited to, drywall, paint, doors, and
wood trim, etc.(see Acceptance document signed during closing process) are not required repair
items after the Owner has moved into the house. We prefer that the Owner wait thirty (30) days
after moving in to submit a warranty service request form. This allows you sufficient time to
become settled in your new home and thoroughly examine all components of your new home.
Enclosed are warranty service requests forms for your convenience. We will not accept reports
of non-emergency items over the phone.

DATED the ____________ day of _______________ , 201__.

___________________________________ ____________________________________

Owner Builder

___________________________________ _____________________________________

Owner Builder