Page 1 - Graypvine November 2021
P. 1

SAFETY       COMPANY UPDATES         DEE MORGAN SAVES LIFE       COACH DAN ENGELHARD        QUALITY
              page 2            page 3                    page 10                     page 14              page 18















                                                                                                 November 2021



        The


        Bottom                          project manager for     the things that are most
                                          In 1996 I was the
                                                                important. By inviting us
                                                                to his house, Taro was
                                        the Amak Brake job
        Line                            for Gray Construction   expressing his appreciation
                                        in Glasgow, Kentucky.
                                                                for us and extending his
                                        That’s where the        hand of friendship. In many
        business started, but this was well after our main office   cultures there is no higher
        had moved to Lexington, Kentucky. So, this was a bit    honor in business than to be
        of a homecoming for me and the business. This project   invited to your customer’s
        was perfect for us because it hit all of our key markets –   home. The home is our
        automotive, manufacturing, Japanese, and design-build. This   most sacred physical space, and usually reserved for our
        was a bread and butter project, and projects like this are still   privacy and our family. When the home is opened up, some
        vital to our design and construction business.          say the soul is opened up. And I believe that was the case with
          I have a picture somewhere of the team that made that job   Taro. He was indeed a true friend to each one of us.
        a success, and I have searched and searched my home and   Our mother as well would open her home for customers,
        boxes from work and old files for that picture, but I just can’t   and I recall many dinners in the ‘70’s after our father died when
        find it. But no matter, because the image remains vivid.   the business was struggling and my brothers and mother were
          Nelson Hix was the site manager, and a true builder; Taro   just trying to survive week to week. While these dinners were
        Fujita was the customer; Bobby Turpin was the design    necessary to win business with new customers, they were
        manager; and Jimmy Hatmaker was the field engineer. Many   also her expression of welcome. This was certainly true when
        of you have heard me talk about Bobby Turpin and his impact   Japanese customers were just starting to come to America
        on me at that stage of my life and my career. He taught me   only 30 years after the end of WWII. They needed to feel
        lessons, and once a necessary but painful lesson, that I   welcome and she felt no hesitation to be welcoming to them.
        needed. In the picture this team is all gathered at Taro’s house   That was only natural for her.
        for dinner. We are seated around their dining room table,   As we go forward remember that most problems can be
        Bobby has his arm around Taro, and we all have true and   solved — and friendships can be strengthened — over a
        genuine smiles and not the forced smiles of some pictures. His   good meal at a friendly dinner table with good humor, food
        wife made a wonderful meal of chicken thighs and rice cooked   and drink!
        together in a clay crock. I haven’t had that meal since, but I’ll
        make it someday. It’s perfect for a late fall or early winter night.   Stephen Gray,
          I see that picture now and it is a wonderful symbol of   President & Chief Executive Officer, Gray, Inc.




        OUR PURPOSE                              CORE VALUES
        Our purpose is to make a difference in   1.   We put safety and quality of life first.
        people’s lives by creating unforgettable   2.  We are customer and relationship driven.
        customer experiences and great projects.  3.  We treat others the way we want to be treated.
   1   2   3   4   5   6