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FROM YOUR GENERAL MANAGER, Spiro Stamos Job Responsibilities
To streamline your questions
and concerns
ENERGY CONSERVATION
 Following are some steps you can take to lower your cooling needs and help save on Spiro Stamos, General Manager:
Board of Director/Operational
energy costs: Retreat Maintenance
 Set your air conditioning thermostat to the highest setting comfortable for you. Setting the Voting/Ballot Questions
temperature at 78ºF instead of 70ºF can cut air conditioning costs by as much as 30%. Billing & Accounting Concerns
Resident Portal Issues
 Shading window areas can prevent sunlight from entering your home and causing heat
gain. Christina Gee, Assist. GM:
 A fan can improve the effectiveness of your air conditioner by circulating the already cooled air. You may Landscaping concerns
ARC Submittals
also find that fans will provide enough of a cooling effect to allow you to eliminate the use of the air Work Orders
conditioner. Compliance (violations)
 When the outdoor temperature is cool enough, open windows for fresh and free comfort conditioning. Retreat Maintenance
Billing & Accounting Concerns
 Consider using an evaporative cooler which uses less energy to cool a home than conventional air Resident Portal Issues
conditioning units. ClickPay Issues
 When investing in or replacing an air conditioner, select the most efficient model. It may cost more than less Shannon Van Every, Lifestyle:
efficient systems but can substantially reduce your operating costs. Event planning, scheduling, questions
Monthly Courier Questions/Ads
Avoiding Conflict with the Neighbors SIG (coordination, planning, and imple-
mentation)
We all can just get along. The key? Communication. It is often the best way to prevent and resolve conflict before Fitness Class Questions/Scheduling/
it reaches the legal system. You do not have to be friends or spend time together to achieve a peaceful co- Orientations
Fitness and Event Refunds
existence, but you should try to be a good neighbor and follow these tips: Private and Resident Facility Rentals
 Say, “Hello.” At the mailbox, while walking the dog or when you see a moving van arrive, introduce Resident Portal Sign-Up
yourself. Learn your neighbors’ names and regularly offer a friendly greeting. ClickPay Questions
 Provide a heads-up. If you are planning a construction project, altering your landscaping or hosting a big WestPark Website Inquiries
party, contact your neighbors beforehand. Drew Glover, Maintenance:
 Do unto others. Treat neighbors as you would like to be treated. Be considerate about noise from vehicles, General Plumbing & Electrical
Establish & Maintain Preventative
stereos, pets, etc. Maintenance Schedule
 Know your differences. Try to understand each other. Differences in age, ethnic background and years in the Pool & Spa Chemicals
neighborhood can lead to different expectations or misunderstandings. Set-Up / Tear Down for SIGs & HOA
Vendor Management
 Consider the view. Keep areas of your property that others can see presentable. Fire & Safety Maintenance
 Appreciate them. If the neighbors do something you like, let them know. They will be pleased you noticed, Fitness Equipment Maintenance
and it will be easier to talk later if they do something you do not like. General overall cleanliness of entire
Retreat Property
 Stay positive. Most people do not try to create problems. If a neighbor does something that irritates you, do Bocce Court - Rolling
not assume it was deliberate. The Retreat Security Equipment
 Talk honestly. Tolerance is important, but do not let a real irritation go because it seems unimportant or hard (Sonitrol)
to discuss. Let your neighbors know if something they do is annoying. Customer Service Representatives:
 Be respectful. Talk directly to your neighbors if there is a problem. Gossiping with others can damage Fitness and Event Registration
relationships and create trouble. Name Badges and Access cards
Event Set Up and Tear Down
 Remain calm. If a neighbor mentions a problem they have with you, thank them for the input. You do not General Inquiries
have to agree or justify any behavior. Wait for any anger to subside before responding.
 Listen carefully. When discussing a problem, try to understand your neighbor’s position and why he or she
feels that way.
 Take your time. Take a break to think about what you and your neighbor have discussed. Arrange to finish the conversation at another time.

September 2022 Page 4