Page 7 - 2016-2019 Just Better Care Strategy Plan

The JBC group difference
For our customers:
For our staff:
For us:
We practised Consumer Directed Care before it became the norm.
This means we match your needs and wants to the most suitable carer and then do all we can to keep the same team in place to foster their independence.
This means they thrive knowing the difference they make in people’s lives and are supported by us to develop their skills and knowledge.
This means we
are committed to continually improve the quality of the support we provide and how we practise Consumer Directed Care.
We are an Australian brand with strong networks across Australia and globally.*
This means we can draw on the ideas and experiences of our global owners and use this to deliver consistent quality services to each and every one of you.
This means you can use online education and training modules and management systems making your jobs easier with more time for the people you serve.
This means we can easily adapt global state of the art management information and reporting systems saving time and
money. We are also able to benchmark
our performance both here in Australia and with this wider global network.
Our networked franchise model is enterprising and supports small businesses in local communities across Australia.
This means we offer you value for money with lower overheads than other providers.
This means you have meaningful, family- friendly work close to home.
This means we can serve the diverse needs of our customers locally while also benefitting from being part of a global and nationally networked business.
*We recently joined a global network of companies providing community care and support in the UK and US. This sets us apart from other providers because we are now networked to countries that began the consumer directed journey long before Australia. We are thriving on learning from their experience and great systems.
Strategic Plan
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