Page 21 - Taylor Hall signage-Design Research_Methods-2017
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We need to understand our user first
and define issues that are unseen
before we jump to a solution.
User-Centered design research is
done in phases. First phase is to un-
derstand our user and accumulate all
the research we can about our user’s
experience with our product/service.
From here we can pinpoint issues
within our product or services.
