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GUEST SATISFACTION RATINGS | Online GUES T S A TISF A CTION
ONLINE RATINGS 2019 INDEX 2020 INDEX
Cleanliness 4.8 100% 4.7 100%
Location 4.9 102% 4.9 102%
Rooms 4.7 99% 4.7 101%
Service 4.7 101% 4.7 100%
Value 4.6 104% 4.6 103%
AVERAGE 4.7 101% 4.7 101%
HO TEL ZAZA + ZAZA HO SPIT ALITY | 20 21 MARCH YTD 59
