Page 7 - BOPIS Curbside Guidebook

BOPIS Curbside Operational Guide

Scheduling

Scheduling Guidelines

Scheduling Guidance:
The staffing guidance below should be used to ensure associates are scheduled
appropriately. Partner with your District Manager for additional guidance where needed,
or if there is a need to reach out to associates outside of your store.

Refer to the suggested
associate staffing priority:

1. Prioritize scheduling the core retail management team
2. Utilize nearby store management teams who are not opening for BOPIS, if available
3. Partner with your District Manager if the need to use District Field Support (DMs, SDEs,
and SDLs) arises
4. Schedule Elite/Master Stylists as needed to provide additional coverage
NOTE: Elite/Master Stylists must not be scheduled more than 15 hours per week.

The scheduling template below may be used as a guide to schedule associates supporting
the BOPIS reopening
Truck Day
Sunday Monday Tuesday Wednesday Thursday Friday Saturday Weekly Total
GM 10:00am-6:30pm 10:00am-6:30pm Off Off 10:00am-6:30pm 10:00am-6:30pm 10:00am-6:30pm 40
Manager B Off 10:00am-6:00pm 10:00am-6:30pm 8:00am-4:00pm Off 10:00am-6:00pm 10:00am-6:00pm 38
Manager C 10:30am-6:30pm 10:30am-6:30pm 10:30am-6:30pm 10:30am-6:30pm Off 10:30am-6:30pm Off 37.5
Manager D 10:00am-6:00pm Off 10:00am-6:00pm 10:00am-6:30pm 10:30am-6:30pm Off 10:30am-6:30pm 38
Associate A Off Off Off 8:00am-12:00pm 10:00am-6:00pm Off Off 12
Total Hours 165.5
• The scheduling template can be adjusted to match your associate’s specific
availability.
• It is critical that all shifts are assigned meal/break periods within Kronos WFC to
ensure adherence to state-specific meal/break requirements.
• A minimum of five associates are needed to provide full weekly coverage and must
be scheduled at a time with two associates covering the duration of each meal and
break per the Meal Periods and Rest Breaks Policy and the WFM Operational
Standards.
Scheduling Guidance for Associates (including Time & Attendance)
• All associates must be scheduled in Kronos WFC for all shifts they will be working
• Any borrowed associates should be scheduled in the store they will be working at
• All non-exempt associates are required to punch in and out for their scheduled shifts and
meal/break periods
• It is imperative all exceptions are approved and missed punches are resolved to ensure
timely and accurate pay for your associates
• Payroll Close will be completed by your corporate partners
NOTE: The movement of regular hours to coverage for commission eligible services
associates will be completed by the corporate office