Page 5 - Shel's Current 2021 Resume and Cover Letter

EXPERIENCE CON’T

• Conducted pre and post inspections of move ins and outs.

• Boosted occupancy 70% by leveraging market knowledge and successful
promotional strategies.
• Maintained constant balance and accounting of property petty cash account.

• Delivered emergency 24-hour on-call service for tenants on building issues.

• Improved Curb appeal

• Effectively reduced delinquent rents and increased NOI (Net Operating
Income).

• Although exceedingly rare; I performed evictions in accordance with local

and state laws.

• Kept in complete contact with building owners and insured they were up to
date and aware of anything major immediately, and on a monthly or weekly

basis as they would request.

• More job duties shall be furnished if requested.

** A position I sought after, Residential Concierge, opened within the company, so
I opted to taking that position.

CAPITAL CITY INNS & LODGING - Night Audit/ Overnight Live-in
Manager - Sacramento, CA

May 2010 ~ April 2014

• Responsible for late night check-ins of hotel guests
• Running night audit paperwork and making sure all financials balanced every

evening, as well as monthly reports and year to date.
• Monitored a seventy-five-unit property, maintaining a safe environment for

hotel guests.
• Handled any issue should they arise and extinguished in a calm and discreet

manner.
• Facilitated work orders to keep rooms safe and maintained in order to

provide speedy turnovers following guest check-outs.
• More duties could be provided upon request.

** The owner decided to retire and sold the property. I was fortunate to
immediately find a Property Management Position with the business listed above.