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Financial IQ




                       EVADING FINANCIAL



               CHAOS: The Startup Guide


                         To Financial Tracking






                                                      am  the  Founder  and  Executive  Director  of  a  startup  called  The
                                                      Housing Hub. The Housing Hub is an online digital market place
                                                   I for student accommodation and is the largest in Zimbabwe thus
                                                   far. I started the business in 2018 after falling victim to the challenges
                                                   associated with searching for off-campus accommodation. It has not
                                                   been  an  easy  journey,  but  the  business  has  since  grown  from  one
                                                   listing to over 5000 listings across the country.
                                                   Like any business, one key success indicator we look at is revenue and
                                                   profit. But, before we get to this, let me start by mentioning a strength
                                                   that turned into a weakness which I have noticed is a common trait
                                                   amongst young entrepreneurs. We love to work hard! We work too
                                                   hard. We can’t stop dreaming about our baby companies; we always
                                                   think about them, trying to figure out ways in which we can do better.
                                                   What’s the weakness in that you may ask? We forget the essentials.
                                                   We fail to focus on our strengths and in the end, we split our efforts
                                                   and  reach  boiling  point  too  quickly.  We  forget  the  fundamental
                                                   bookkeeping principles.

                                                   At inception, I didn’t keep proper finances. I simply didn’t see the need
                                                   to unless of course I was asked to pitch the business idea somewhere.
                                                   It was only then that I’d see it fit to draw up the books and crack some
                                                   numbers. Other than that, it was business as usual.
           Trouble  first  approached  The  Housing  Hub  when  we   realized that there was no book-keeping of accounts in
           went to an incubation hub looking for funding. Being my   place and we had not been tracking our financial progress
           usual  self,  I  didn’t  see  the  need  for  financials.  I  simply   for over half a year! We had no idea how much had been
           just  walked  in  ready  to  freestyle  my  way  through  any   expensed  –  imagine  that!  We  decided  to  start  keeping
           questions  asked.  During  the  interview,  I  would  try  as   account and recording every transaction, no matter how
           much as I could to avoid the financial questions, but that   insignificant anyone would classify it.
           didn’t help. One of the ladies on the panel could sense
           my  defensiveness  in  the  way  I  answered  my  questions   After  three  months,  we  were  able  to  realize  where  we
           and she looked me in the eye and said: “I am not fighting   were making the most revenue and we re-directed our
           you! Don’t be defensive. I am trying to help you”.  I then   marketing efforts in that regard. We also managed to pin-
           listened to her carefully as she asked me how I had come   point our greatest loss-makers and expenses and came
           up with the calculations, what the basis was for valuing   up  with  strategies  to  mitigate  them.  After  minimizing
           the company, how much profit we had made and what   expenses and increasing revenue, we managed to break-
           the  future  forecasts  were  because  clearly,  no  investor   even in the first quarter of 2019. After breaking even in
           would want to put their money where they don’t foresee   2019, our business has been the most profitable it has ever
           any returns.                                      been to date and we are now able to trace back exactly
                                                             how we achieved this. We can see how the numbers have
           As if that was not a hard lesson to learn, I came across   helped us in coming up with better strategies to go into
           even  more  trouble  when  one  of  my  business  partners   and grow with the market trends.
           decided to quit the business and start his own company.
           I’m  guessing  you  can  already  anticipate  what  went   Today, I’m super confident to approach an investor with
           down. We both had no idea how much either of us had   my business because I have the numbers to back it up.
           invested and how much was owed to whom. What I did   Bookkeeping  is  an  essential  part  of  entrepreneurship
           know  was  that  it  wasn’t  a  50-50  investment  because  I   and you need to understand where you fork out the most
           had visibly invested more into the company. But where   money then figure out ways of minimizing it. You need to
           was the financial evidence to back me up and prove my   understand where and when you make the most money
           investments? We argued and fought a lot! I mean, nothing   so that you can redirect your efforts towards that area
           physical – we kept it classy, respectful and cute. After all   and time.
           deliberations, the business had to be dissolved and we
           had to share everything equally, including the profits that   Book-keeping  is  tedious  and  daunting!  You  may  not
           I had worked so hard for! Now that was my turning point!   enjoy it, but it is definitely worth the trouble you may find
           It was at this point that I revisited the business model,   yourself in if you forego it.
           the structures, the team and had a sit-down review. We

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