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What is Voice Solutions?



                By  delivering  telephony  solutions  in  a  cloud-based  environment,  we  offer enter-

                prise-grade voice quality with ultimate control over costs. Requiring no hefty upfront
                investment. Virtual resources have replaced physical PBX Switchboards on-site and

                provide a flexible solution to grow with your business requirements.
                                                                                                                                                              Hosted PBX



                The Benefits:                                                                                                                                  Unlike a traditional onsite PBX Switchboard, which requires a large

                                                                                                                                                              investment,  ongoing  maintenance  and  costly  upgrades,  iConnect’s

                                                                                                                                                              hosted  PBX  is  a  cloud-based  PBX  system  accessible  via  an  IP
                                                                                                                                                              network. We have an extensive list of features that speak to your

                                                                                                                                                              business’s voice requirements.




                Enterprise                  Hardware                 Reduced                   Feature                                                        Rather than being responsible for hardware, software, training,
                   Voice                        Costs               Call Costs                   Rich                                                         maintenance, and more, iConnect takes care of it all.




                                                                                                                                                              Voice Recording



                                                                                                                                                              Whether you need to record local or remote calls for staff training,

                                                                                                                                                              dispute resolution, or FAIS compliance, our solution will give you

                                                                                                                                                              complete peace of mind, scalability and online access to voice
                                                                                                                                                              recordings. These recordings are stored on a highly-secure

                                                                                                                                                              and redundant platform.




                                                                                                                                                              TMS - Reporting




                                                                                                                                                              The iConnect TMS (Telephone Management System) is a cloud-based
                                                                                                                                                              solution which allows you full control of your telephone usage. Our

                                                                                                                                                              user-friendly  portal  provides  you with  detailed  reports  across  your

                                                                                                                                                              whole  organisation  which  can  be  searched  and  exported  into CSV
                                                                                                                                                              format.







           iConnect VOICE SOLUTIONS                                                        PAGE         02                        iConnect VOICE SOLUTIONS                                                        PAGE         03
           Cloud-Based Telephony Solutions                                                                                        Cloud-Based Telephony Solutions
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