Page 4 - BROCHURE_VOICE
P. 4
What is Voice Solutions?
By delivering telephony solutions in a cloud-based environment, we offer enter-
prise-grade voice quality with ultimate control over costs. Requiring no hefty upfront
investment. Virtual resources have replaced physical PBX Switchboards on-site and
provide a flexible solution to grow with your business requirements.
Hosted PBX
The Benefits: Unlike a traditional onsite PBX Switchboard, which requires a large
investment, ongoing maintenance and costly upgrades, iConnect’s
hosted PBX is a cloud-based PBX system accessible via an IP
network. We have an extensive list of features that speak to your
business’s voice requirements.
Enterprise Hardware Reduced Feature Rather than being responsible for hardware, software, training,
Voice Costs Call Costs Rich maintenance, and more, iConnect takes care of it all.
Voice Recording
Whether you need to record local or remote calls for staff training,
dispute resolution, or FAIS compliance, our solution will give you
complete peace of mind, scalability and online access to voice
recordings. These recordings are stored on a highly-secure
and redundant platform.
TMS - Reporting
The iConnect TMS (Telephone Management System) is a cloud-based
solution which allows you full control of your telephone usage. Our
user-friendly portal provides you with detailed reports across your
whole organisation which can be searched and exported into CSV
format.
iConnect VOICE SOLUTIONS PAGE 02 iConnect VOICE SOLUTIONS PAGE 03
Cloud-Based Telephony Solutions Cloud-Based Telephony Solutions