Page 5 - BROCHURE_VOICE
P. 5

What is Voice Solutions?



 By  delivering  telephony  solutions  in  a  cloud-based  environment,  we  offer enter-

 prise-grade voice quality with ultimate control over costs. Requiring no hefty upfront
 investment. Virtual resources have replaced physical PBX Switchboards on-site and

 provide a flexible solution to grow with your business requirements.
                                       Hosted PBX



 The Benefits:                          Unlike a traditional onsite PBX Switchboard, which requires a large

                                       investment,  ongoing  maintenance  and  costly  upgrades,  iConnect’s

                                       hosted  PBX  is  a  cloud-based  PBX  system  accessible  via  an  IP
                                       network. We have an extensive list of features that speak to your

                                       business’s voice requirements.




 Enterprise  Hardware  Reduced  Feature  Rather than being responsible for hardware, software, training,
 Voice  Costs  Call Costs  Rich        maintenance, and more, iConnect takes care of it all.




                                       Voice Recording



                                       Whether you need to record local or remote calls for staff training,

                                       dispute resolution, or FAIS compliance, our solution will give you

                                       complete peace of mind, scalability and online access to voice
                                       recordings. These recordings are stored on a highly-secure

                                       and redundant platform.




                                       TMS - Reporting




                                       The iConnect TMS (Telephone Management System) is a cloud-based
                                       solution which allows you full control of your telephone usage. Our

                                       user-friendly  portal  provides  you with  detailed  reports  across  your

                                       whole  organisation  which  can  be  searched  and  exported  into CSV
                                       format.







 iConnect VOICE SOLUTIONS  PAGE  02  iConnect VOICE SOLUTIONS                              PAGE         03
 Cloud-Based Telephony Solutions  Cloud-Based Telephony Solutions
   1   2   3   4   5   6   7   8   9   10