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                                   Principles of Innovation             139

              is, in how people work and produce something. Innovation therefore
              always has to be close to the market, focused on the market, indeed
              market-driven.



              THE CONSERVATIVE INNOVATOR

                 A year or two ago I attended a university symposium on entrepre-
              neurship at which a number of psychologists spoke. Although their
              papers disagreed on everything else, they all talked of an “entrepre-
              neurial  personality,”  which  was  characterized  by  a  “propensity  for
              risk-taking.”
                 A well-known and successful innovator and entrepreneur who had
              built a process-based innovation into a substantial worldwide busi-
              ness in the space of twenty-five years was then asked to comment. He
              said: “I find myself baffled by your papers. I think I know as many
              successful innovators and entrepreneurs as anyone, beginning with
              myself. I have never come across an ‘entrepreneurial personality.’The
              successful ones I know all have, however, one thing—and only one
              thing—in common: they are not ‘risk-takers.’ They try to define the
              risks they have to take and to minimize them as much as possible.
              Otherwise none of us could have succeeded. As for myself, if I had
              wanted to be a risk-taker, I would have gone into real estate or com-
              modity trading, or I would have become the professional painter my
              mother wanted me to be.”
                 This jibes with my own experience. I, too, know a good many suc-
              cessful innovators and entrepreneurs. Not one of them has a “propen-
              sity for risk-taking.”
                 The  popular  picture  of  innovators—half  pop-psychology,  half
              Hollywood—makes them look like a cross between Superman and the
              Knights of the Round Table. Alas, most of them in real life are unro-
              mantic figures, and much more likely to spend hours on a cash-flow pro-
              jection than to dash off looking for “risks.” Of course innovation is risky.
              But so is stepping into the car to drive to the supermarket for a loaf of
              bread. All economic activity is by definition “high-risk.” And defending
              yesterday—that  is,  not  innovating—is  far  more  risky  than  making
              tomorrow. The innovators I know are successful to the extent to which
              they define risks and confine them. They are successful to the extent to
              which they systematically analyze the sources of innovative opportuni-
              ty,  then  pinpoint  the  opportunity  and  exploit  it.  Whether  opportuni
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