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                             Source: Industry and Market Structures      77

                                            I


              THE AUTOMOBILE STORY
                 The automobile industry in the early years of this century grew so
              fast that its markets changed drastically. There were four different
              responses to this change, all of them successful. The early industry
              through 1900 had basically been a provider of a luxury product for
              the very rich. By then, however, it was outgrowing this narrow mar-
              ket with a rate of growth that doubled the industry’s sales volume
              every three years. Yet the existing companies all still concentrated on
              the “carriage trade.”
                 One  response  to  this  was  the  British  company,  Rolls-Royce,
              founded  in  1904.  The  founders  realized  that  automobiles  were
              growing so plentiful as to become “common,” and set out to build
              and sell an automobile which, as an early Rolls-Royce prospectus
              put it, would have “the cachet of royalty.” They deliberately went
              back to earlier, already obsolete, manufacturing methods in which
              each car was machined by a skilled mechanic and assembled indi-
              vidually  with  hand  tools.  And  then  they  promised  that  the  car
              would never wear out. They designed it to be driven by a profes-
              sional chauffeur trained by Rolls -Royce for the job. They restrict-
              ed  sales  to  customers  of  whom  they  approved—preferably  titled
              ones, of course. And to make sure that no “riff-raff” bought their
              car, they priced the Rolls-Royce as high as a small yacht, at about
              forty times the annual income of a skilled mechanic or prosperous
              tradesman.
                 A few years later in Detroit, the young Henry Ford also saw
              that  the  market  structure  was  changing  and  that  automobiles  in
              America  were  no  longer  a  rich  man’s  toy.  His  response  was  to
              design a car that could be totally mass-produced, largely by semi-
              skilled labor, and that could be driven by the owner and repaired
              by him. Contrary to legend, the 1908 Model T was not “cheap”: it
              was priced at a little over what the world’s highest-priced skilled
              mechanic, the American one, earned in a full year. (These days,
              the  cheapest  new  car  on  the American  market  costs  about  one-
              tenth of what an unskilled assembly-line worker gets in wages and
              benefits in a year.) But the Model T cost one-fifth of the cheapest
              model then on the market and was infinitely easier to drive and to
              maintain.
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