Page 9 - PCCA-Year-In-Review

“Our customers and members can look forward to “I am proud to join the other unions and I thank
2015 shows in the Convention Center with a sense the Convention Center’s leadership for their
of comfort because of the changes we have made. efforts in developing this new agreement and
My partners here and I spent many long nights to making the building more competitive.”
make sure we had a good agreement. We are looking
forward to a long relationship and we are happy to Sam J. Malone, Jr., Business Manager,
be here.” International Association of Bridge, Structural
and Ornamental Iron Workers Local 405
Samuel Staten Jr., Business Manager,
Laborers’ International Union of North America
Local 332

A TEAM EFFORT MAKES THE DIFFERENCE

SMG’S LABOR SERVICES TEAM HELPS TRADE LABOR FULFILL NEEDS OF CUSTOMERS

T he SMG Labor Services Team at the Pennsylvania Convention Center is comprised of industry veterans
with expertise gained by their experiences throughout the Mid-Atlantic and Northeast regions. Through
streamlined work rules and hands-on labor management, the team partners with our customers for successful
events. The team acts as a resource to ensure professionally managed events in all areas, including pre-event
planning, on-site execution, and post-show billing reconciliation.

SMG’s team conducts pre-convention and post-convention meetings with customers, works on their behalf with
our labor force, and provides on-site support for customers and their exhibitors. In addition, SMG added an
experienced production team that specializes in creating and coordinating complex events.

HONORS FROM HOTEL
ASSOCIATION
A s 2014 drew to a close, the Pennsylvania Convention Center

Authority and its four trade unions partners were honored by
the Greater Philadelphia Hotel Association (GPHA).

The PCCA Board of Directors earned the Heart of Philadelphia
Award for its dedication to improving the customer experience at the Pennsylvania
Convention Center. The hotel association also bestowed Headliner Awards to IBEW
Local 98, Iron Workers Local 405, Laborers Local 332, and Stagehands Local 8 for
their leadership in agreeing to new work rules and focus on delivering the best
possible experience to customers.

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