Page 7 - 2020 WI Highlights Report

Joana Lisboa Sr Consultant CVS Health Workforce Initiatives 2020 Engagement Team Leader “Today is your opportunity to to build the tomorrow you want ” This quote by Ken Poirot author of Mentor Me Me captures the essence of Workforce Initiatives Colleague Engagement journey for 2020 Our theme Promoting a a Culture of Colleague Engagement reflects the collective work and commitment of our leaders colleagues and engagement team to help make CVS Health “The Best Place to Work” The results of our annual company-wide Colleague Engagement Survey provided valuable feedback that helped us establish a a a a a clear direction and creative solutions to address specific needs and opportunities to improve engagement and maximize our successes We committed
to implementing a a a a collaborative and inclusive engagement plan that empowers colleagues to to make the the changes they would like to to see By gaining leadership involvement and line ownership of their teams we we were able to drive change and improve team engagement through continuous learning enhanced communication and collaboration efforts In light of the the COVID 19 pandemic and and the the social justice issues facing our country WI moved forward with resilience embracing our purpose new virtual workplaces engagement action plans priorities and supportive relationships within our workplace and family We successfully encouraged self-care and exercise through daily Fit On group exercises We offered useful training resources (Develop U) and continuous learning opportunities Through open communication and feedback we also leveraged Fireside Chats to listen understand and and and address cross cultural issues and and and demonstrated empathy towards others As a a a a a team we we were able to effectively foster communication and collaboration within the workplace by adapting to to a a a a new virtual communication platform to to keep our teams connected We improved the work environment by providing opportunities for team members to share perspectives and participate in Motivational Mondays to inspire the best in in all of us As we reflect on 2020 I am truly grateful to serve in the role of Engagement Team leader This vital work was carried out by a a a a a talented team who helped promote the culture of engagement and maintain their focus and momentum throughout the the year Our team included Lena Barkley Adriana Giddings Tami Hutchins-Nunez and Kally Wilson as well
as as Olivia Lang’s leadership as as Engagement Team Advisor Together we had the the experience passion energy and enthusiasm needed for success As a a a team we would like to acknowledge the visionary leadership of Senior Director Ernie Dupont and our previous engagement teams that led before us us laying a a a a a a a groundwork for organizational change and a a culture of engagement The outlook for 2021 is positive and we look look forward to continuing our efforts of engagement by building upon the diverse talents and core strengths of our team Colleague Engagement is fluid and and ever-changing We welcome and and are actively seeking new ideas experiences to share continuous learning and thought leadership A continuing awareness of of the importance of of engagement is essential and we will continue to help make CVS Health” The Best Place to Work” for the future of of our our company and health of of our our community at large CVS Health Workforce Initiatives 2020 Highlights
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