Page 3 - TelecomReseller JunJul 2014
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June/July 2014
Telecom Reseller 3
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SIP Global Roll-out to
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identified by 84% as important. Some unified 
communications applications ranked high.
RD
RAK
Accelerate Through 2019 Health Care and Government are Vertical leco
March/April 2014
r.com
www.te
mreselle
BYHO
Market Leaders
SUBSCRIPTIONS & CIRCULATION
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SE 28th Street, Vancouver, WA 98683
Within the vertical markets, health care, 
Call: 561-732-2335
government and education are leaders 
STM
E-mail: publisher@usernews.com Telecom Reseller
among industries that forecast SIP to be of 
ADVERTISING telecomreseller.com IP market penetration today is the tip of Malone who runs the Global SIP Project, now
P
augH
major importance. Health care at 87% and
e
r
c
y
government at 91%
Call: 360 260-970
0t0ion6s67-8965 the iceberg finds Eastern Management in its sixth year, for Eastern Management. “SIP s:cr8ip
ll F
Sruebe
viewSIPasessentialfor 8 To
Group worldwide study of more than contributes value to business and government
Or change address, unsubscribe: 17413 SE 28th Street, Vancouver, WA 98683
Call 561-732-2335
Fax: 360 260-9726
getting the point to pEo-imntail: publisher@usernws.commany applications. Other Vertical markets
Enterprise Connect 2014—A look back
y
Advertising 15,000 businesses more than it does expense reduction” says the
also scored high in the need for SIP to drive
Webwww.telcomreseller.com• E-mail publisher@usernews.com
ed on order for some analog VoIP offers
Call 360 260-9708 • Toll Free 800 667-8965 • Fax 360 260-9726 NEWS DEPARTMENT
location to carry the new Web www.telecomreseller.com • E-mail publisher@usernews.com Please e-mail articles and press releases as attachments in Microsoft
solutions for
SIP roll-out has picked up the pace and by firm’s CEO. “Over the next 5-years we expect specific applications such as collaboration.
ord format to jeffowen@telecomreseller.com. Suggested length
Please e-mail articles and press releases as attachments in Microsoft Word format to
oftransformingorganizations to utilize uni- business disaster recovery
dtechnology,butsoisthe ByAlanNDew.PseDrecpya,rStemneionrtDirectorof
The Eastern Management Group survey
e2d01s9oSmIPe wfiorrsltd-whaidnedtrianffisicgchotuilndtboetmheorpertohcaenss
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included businesses of all sizes ranging from
please provide contact information. Do not send graphics. We reserve the right to edit
those with fewer than 10 employees to those
increase ofmobilitydevicesforemployes, butwthaelelsx,tesnosivwehpyrowjeoctuelduns’et othf evyidemo,asneacguerittyh, eir 
stoesdsaiyomn owvaes wstiathndthinegusreoofmSIoPn, ilny.2U01C9 Eisasntoerwn
information. Do not send graphics. We reserve the right to edit for content and length.
hat an amazing week - Enterprise
By Nicholas Haug, Director of Marketing at VirtualPBX:
for content and length. For further clarification, please visit www.
with more than 20,000. The research found
bers are pointed to the CO SCIRPMs,ecluouridtysywstietmhsaannSdBopCe?nIstadnidarsdesem that
m 
a “when” discussion for CIOs.
W
t was possible.
telecomreselleGCur.icdoeolimnesa.nOuder Ecdlicttokriaol nCaSaleunldbawmr (iaslasoioyonlsiGneu) isduelsleienfuelafso.vrOapeuprsopEridaitteosyurbiajoelctumatter. www.VirtualPBX.com
For further clarification, please visit www.telecomreseller.com and click on Submission
wishing you had more time and Management Group analysts expect 76% of
appliances”.
large and small business segments are already
the audience understood the difference and
a
What caught me off-guard was the con-
challenges by the end of the session.
hether it is snow, a hurricane,
Calendar (also online) is useful for appropriate subject matter.
e right, it’s not pos- Publisher and Director of Advertising
more stamina. After a brief chat with Fred outbound call traffic will be SIP.
Employee mobility, abetted by smartphones,
heavy SIP users.
Douglas Green, publisher@usernews.com
tinued strong interest in SIP Trunking - I
As expected the WebRTC sessions drew
tornado, or an earthquake, bad
ntbetweenthecKentirgahlt,theevent co-chair,heindicated
The findings reflect Eastern Management
tablets and notebook PCs plays into SIP’s
Three Quarters of Outbound Traffic Will Use
alog DID trunk, therePublisher and Accounting
Deputy Publisher
n e
DirectorofCaroleSangTiorgaiocyTtusto initiate the caltlh, atndthAedevevretnistingwas onE-xtercautcivke Efdoitror being the thought by now the topic would have
a huge audience, but after talking to some
weather can be debilitating to Group’s global study of more than 15,000 IT
versatility and customers want to leverage SIP’s
SIP
Copy Editor
business owners. However, with VoIP
Jeff Owen
run-its-course and interest would be wan-
attendees, it seems most are in the “what
ill send DTMFbdeisgtitsaDttoeungldaseGdreyeen,t. Based on my un-scien- Michelle Moody
managers who responded to the online survey
any device communication. As such mobility is
In the next five years 76% of outbound call
w
Accounting
ing. Two of the sessions I participated in
the heck is WebRTC?” mode. Few if any
phone system disaster recovery, owners
Technology Editor
BX will then route the publisher@ Tracy Titus
tific measurement (trying to find a parking
by The Eastern Management Group. Experts
a growth driver.
traffic is likely to be SIP. Eastern Management
usernews.com on the topic were very well attended and
enterprise buyers at the event have a good
can get back to business after any type
Copy Editor
were asked about applications, products,
Of all the world regions, Western Europe
projections are that the United States and
Michelle Moody
digits received. You
spot), I have to agree. The shRaoywHoflraokor was
the provider send theboth ran over their time-slot with Q/A. It
grasp of what to do with it yet, and few of
of massive weather-related failure. Phone
e
transport, services, and SIP drivers.
moves the largest percentage of its traffic with
Canada will place the highest percent of calls
Deputy Publisher
larger than ever, thereTecwhneorloegrymaEydhoiotroreraks@essions
t match your extensionseems that there is still a lot of education
their vendors have solid offerings yet. It
system disaster recovery allows companies
and virtually all of them were very well hopefully, you have Graphic Design and Production
Cost is Not the Key Driver
SIP. A third of the countries’ traffic uses SIP
using SIP. Only a small fraction, amounting to
Carole Sangiorgio Ray Horak, rayhorak@usernews.com usernews.com
on SIP, SBCs, interoperability and real-
seems like some early education (good),
to resume live dialogue with clients even if
d 
bers match the DID
As noted in last week’s Enterprise
SIP is deployed on all continents for much
which places the region ahead of neighboring
4% of United States businesses, think that SIP
Jeff Owen
Executive Editor
attended. Spritzer TGyperaandpDhesigcn Design
world issues with SIP Trunking. I suspect driving future RFIs and buying decisions
their place of business remains closed. Plus,
m
Raspberry Jam Creative
Eastern Europe and also the United States.
will be of no importance to them in the next
Connect2014pre-viewarticle,Iexpected . So for example, your The publishers of this newspaper assume no responsibility for statements made by adver- bigger reasons than reducing expenses
part of the issue is that the service provid-
that will be made over the next few years.
now that VoIP is embracing mobile apps,
Thepublishersofthis newspaperassumenoresponsibilityforould be 1234 and your expressed or implied in the columns of this newspaper.
according to those surveyed. Just 35% of
The Eastern Management Group survey
5-years.
statements made by advertisers. in their advertisements, nor do they
tisers in their advertisements, nor do they assume responsibility for statements or opinions be 555-1234. toYsoeue and hear plenty of content about
ers are trying to make SIP Trunking simple
An now for some fun...I’m not sure users can easily integrate features such as d 
er to send the lasUt nfoifiured Communications - I was not disap-
wstuhdyi,ebdutthethueseEonfteSIrPprfiosre1C2oindnievcidtuSaalndcastle
a swmAarstmphalolenre2a%didnreLsastAbmoopkr,omjecatkninogvamluoebile
assume responsibility foNrewsstpaatpemr delnivtesryotro copnfienrieonncesperxfoprrmesdsbeydCToSrAimr Seprlviieced foorrgatnhiezmatiotnos dtoedpalyoyim(pgloemode)n,t bSIuPt pthrienycipdaollyso
d 
to cut cost.
applications during the next 5 years. Mobility
from SIP in 5 years. The survey bottom line
r so the call woupldojiunstted. The Living with Lync sessions put
in the columns of this newspaper.
by leaving security and QoE management construction was fascinating for me - I
VoIP more convenient than ever – espe-
e
fwoausnsdeemn ybyse9l2f%choefctkhoinsge sounrvietyaedcaosuple times
cisiathllayt SwIPhewnildl biseaasrtoeur nsdtrifokresq.uite a while as
r phone. On a ground onNebwyspaKperedvelivneryKtoiceonlfleererncae n
study ses- d the case as “aThn eerxe’serceaiseon“tloefbtetoptihmeisrteicadtheart”t.hIe ScIaPn’t
u 
nd provid-
important to their business and video was
applications for its use continue to build.
tendance a
(or loop start for that
imaargkeint ewiall mcoindt-isniuzetdo bexupsaineds”ssalyesavJoinhng their
sions drew a sizable at
performed by CTS Air Service
See PERCY page 19
See HAUG, page 15
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See MEDAK, page 15
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