Page 10 - NewsLync Winter 2014

10NewsLynNc beywTseLlyencocmbyReTseellelecrom Reseller 9
SuWmimnter 20144
BT Achieves Microsoft Lync Server 2013
heterogeneous environments. The solution also
HAaddresses security, reliability and regulatory
EYN
VILLA
Integration to Expand Enterprise Unified
compliance challenges by protecting and
controlling real-time voice, video and unified
High availability in Lync
communications as they traverse IP network
C ommunications Services
Sure . . . We
borders.
candothat!
With Oracle Enterprise SessionBorder
By Chris Heyn, General the client to automatically register with a pre- way. Controls have also been included so
W
Manager of Kemp Technologies Italy defined backup. This maintained basic voice
that a user’s media stream won’t be hair-
C
ontroller, BT can:
By Pam Avila, DiscussUC.com
Oith the release of Microsoft Lync
availabilitybutresultedinlossofcapabilities
pinned through the Lync Online service
l Accelerate installation of unified
re you tired of keying in a user id
A
racle worked with BT to test Oracle (SIP) trunking to support a Microsoft Lync 2013
trunking service with Oracle Enterprise Session
communications services for new enterprise
such as conferencing and contact list.
when making phone calls from an office
2013 customers are interested
and passcode a multitude of times
Border Controller and Microsoft Lync 2013
Enterprise Session Border Controller unified communications environment.
running a local PSTN gateway. customers by overcoming interoperability
in what’s new. While it doesn’t
Multiple mediation servers connecting
every day? Wouldn’t it be great
confiPgeurrsaistitoentwiCllhbaetabcleanto dbepldoyefiinterdacitnivethe and BT’s session initiation protocol toltOheracslaemEentePrSprTisNe Sgesastieown aByordoerr SCIoPntrtorullenrk
challenges and supporting tight integration
totally re-invent the proverbial wheel com-
to just say your name or a word instead?
sreecquureilryecdornendeucntsdManictrDosNoftSLAynrcecuonrifidesdpointing tthesameIPtofooltheTopologyBuilder. vTooicpeoalnodgyvidBeuoicldomermausnwiciatthioontshoenr arocolemsmanodn a separaeclientisnolongerrequired.(SIP) trunks on Microsoft Lync 2013, providing
between Microsoft Lync’s enterprise voice
pared to its predecessor, it does add many
Meet voice biometrics – a technical term
communications servicestoB’snetwork, whichhLelypnscsup2p0o1r3t asumpopoothrtsmiMgra-tNiontrfourneknterorpurtisnegs . Internetprotocol (IP)backbone, whichcan help reduNcewmaifnetaetnuarnecefnehesa,nsctremamenlintse oppreorvaitdioensan the companies with new opportunities to deploy
features and other IT systems
enhancements. Here are a few.
for voice recognition. Consider voice bio-
innovative unified communications services in
Maintain highly reliable enterprise
mTohviisngaltloawBsTf-ohrosmteudlutinpilfieedtrcuonmksmpunoicnattiinognsto
aenfdfeicmtipvreovferacmolleawborraktifoonramndaxwiomrkizering uptime
l metrics as not only a way to make technol-
There has been significant role con-
communication services by balancing network
enterprise environments.
and availability. Global load balancers par-
ogy tools more user-friendly but also as
solidation. Monitoring and Archiving have
different gateways as well as for gateways
productivity.
Oracle announced it worked with BT, one of offering. The certification helps broaden the
loads across SIP trunks and helping to ensure
an important element in the next wave of
l been deprecated and Front End server now
the world’s leading providers of communications
enterprise market segment for BT, which
l Oracle Enterprise Session Border Controller service quality
communicates directly with the monitoring
security in our industry.
with multiple trunks for different Mediation
ticularly benefit Edge server deployments
by providing cross-site resilience and use
Servers.
can simplify and accelerate SIP trunking
lInEnahavnecreysebcausritcy teoxparmotpelcet,thiemsaegrvinice log-
services and solutions and a platinum-level
recently completed a global rollout of its unified
and archiving databases.
pgrionvgidoenrtnoetywoourrkPanCd,elnatpetroppri,setaebnlde-tuoserrsmart-
memLbyerncof 2th0e1O0 rianctlreoPdaurctneder aNebtawcokrukp(OrePgNis)t,rar Hybrid deployments with a mix of on-
of a single Access Edge FQDN. GSLB
communications services to a multinational oil
deployments through a network provisioning
tofoterstdOerpalcolyemEnetnetrpreiseilSiensscieo.n BWorhdeenr a user’s premise and Lync Online servers are now
solutions make this possible by serving
phlonBeTjwusotrkbeydwsaityhiOngracyloeuCromnamuen.icIamtioangsine
company with more than 50,000 end users.
approach that can quickly resolve multi-
Choonmtroelleproaonld bBeTc’samseessiounainviatialatibolne pirtotaolclolwed
also possible. Lync Online users can even
responses for DNS queries for delegated
accessing your bank account via smart-
l BT customers that implement its SIP
vendor interoperability issues often found in
Consulting, which helped to complete the
make calls via an on-premise PSTN gate-
See HEYN, page 1-
Oracle Enterprise Session Border Controller
phone or the internet and performing secure
implementation, including integration testing
ebanking transactions with just your voice.
with Microsoft Lync, in an aggressive four-week
Imagine in your business world, using
voice biometrics in conferencing situations.
timeline, which would not be possible without
Ever been driving to a meeting when you
Oracle Communications Consulting team’s
have to be on a conference call at the same
specific skills and expertise. n
time (using your headset, of course, so that
you’re not arrested)? How do you enter the
For more information, visit http://www. conference bridge PIN at 70 mph? Envision
your voice as the easier alternative to pro-
oracle.com/communications
FvoidrimngorteheinPfoINrm. ation about Oracle, visit
AccordingtoJohn Cognata, CEO of
www.oracle.com. integrator SOFTEL Communications, “The
list is significant of industries that can
bCeOnNeTfiItNfUroEDmFvROoiMcePAaGnEd9even facial biomet-
rics applications.” In healthcare, access
conferencing, and enterprise voice. Microsoft
to patient information can be granted or
unified communications can also help
denied based on voice biometrics. In law
organizations reduce the operating costs of travel,
enforcement, information residing on tab-
lets in patrol vehicles can be secured yet
telecom and IT, while allowing them to improve
still be readily accessible to officers.
their business outcomes in a sustainable way.
In the general business environment,
Dave Elston, Managing Director of Unicode
voice biometrics can replace the need for
Systems in South Africa comments, “Certification
wpaitshswMoicrdosorftesoenttshefLoyrncepvlaetrfoyrmeims apvloalyueed’s
Nick Davis is a VIP customer adcehviiecvesm. enEtm, wpiltohytehesgrionwitnhgepofiretflodliooorf other
dremploytemelonctsaitnioSnosutchaAnfrjuicsat,uptiiclikzinugpParostemuasrt-
He prefers to use email
phone or landline to report attendance from
Enterprise and Lync.
anywhere, anytime.
OK – so you can see the possibilities
As more Partners and
And I’m his preferred agent voice biometrics offers, but.....
CuAsdtommittedrlys, inthseisctonovnercgenrcteifioef dvoice
His emails get routed to me
and data technologies has created some
Microsoft products, Proteus
amazing new tools, like voice recogni-
I check his contact history tion (biometrics), for end-users. It has
Enterprise is proving to be
also created some significant challenges
Respond to his question promptly for resellers – including telecom dealers,
one of the top choices for call
V ARs/MSPs and integrators – as they
awcocrkotuonutnidnergstanddthmeiraonpapogrteumniteiens tand
Give him the VIP treatment expertise requirements in an expanding
and rapidly changing technology environ-
Makes him happy
ment. And customer IT departments are no
Ongoing integration is essential in the
less challenged trying to find experienced,
industry, as more customers move towards the
Which makes my job easy
knowledgeable VARs/MSPs/integrators to
Lync 2013 platform as a unified communications
provide technology solutions for their orga-
solution.
nization’s business needs.
As more Partners and Customers insist on
Today, a growing number of VARs/
certified Microsoft products, Proteus Enterprise
MSPs and integrators are leveraging their
is proving to be one of the top choices for call
unique expertise and experience with tech-
accounting and management.”
nologies such as voice biometrics to carve
Trevor Davis, CTI Group Head of
out market niches for themselves. For exam-
Products commented that “More and more of
ple, integrator SOFTEL Communications
tcodmayb’sinoregsantihzaetirones xartenlosoivkiengetxopaechrievnece in
gterleeacteormremtuurn-iocnat-inovnesstmweintht frtohmeitrheeirxtensive
experiecendatacommunicationstooffer
communiations systems, whichiswhywe solutions that bring significant added value
have been interfacing with Microsoft Lync for a
to Microsoft Lync users. Within their port-
number of years now.
folio SOFTEL has developed unique solu-
During this time we have developed a
tions leveraging Lync and using a voice
large portfolio of customers who have been
biometrics interface as an authenticator into
benefitting from this improved level of insight
Windows devices.
that Proteus provides across their Lync system.
Companies like SOFTEL can be a
This latest Microsoft certification continues to
value add for other resellers, as well as a
endorse our ongoing integration with the Lync
strong resource for end-user customers.
A
platform.” n
Technology tools such as voice biometrics
can make our lives easier and businesses
Fmoorrme oprreoidnufocrtimvea,tiobnu,tptlheeayse’rveisaitlsCoTIrequir-
Ginrgouapl’sevweelbosfiteinatet gwrwatwio.cntiagnrodudpe.cvoemlopment
expertise that provide real opportunities for
the SOFTELs in our business. ☎
For more information, please visit: www.
softel.com or call Ray Martin (rmartin@softel.
com Tel: 770 613 5300 ext: 7162).

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