Page 9 - NewsLync Winter 2014
P. 9






Summer 2014
NewsLync by Telecom Reseller 9

REED CONTINUED FROM PAGE 1 AUDIN CONTINUED FROM PAGE 1
available on these devices.
Listen to this informative and useful podcast
operating system is a popular choice among pursue other projects
IDG News Service recently reported that with Phil Moen, CEO of Unimax Systems, and corporate users.
l How a reseller can bundle in the transition 
Microsoft Lync can now be used on Android- Gary Audin recorded at the Enterprise Connect A Gartner report indicated that global support in their consulting or MSP support
powered smartphones and tablets, signaling 2014 conference at tinyurl.com/ojfh7xw
shipments of mobile phones, tablets, 2nd Nature enables large organizations and 
that the suite is expanding its presence in the Some of the topics in the podcast governing s
ultramobiles and PCs will total 2.5 billion managed service providers to unify their related 
burgeoning unified communications market.
the transition to Lync are:
units in 2014, up 7 percent from 2013. Of these voice systems by providing a single, centralized 
Android is currently the world’s most popular l Who is pursuing the Lync transition and why shipments, roughly 1.2 billion will be Android- administration interface for leading PBX, voice 
smartphone operating system, so it is not l Why the Excel spreadsheet of user information based.
messaging, and other critical business systems. 
surprising that Microsoft saw an opportunity
is archaic and can be improved
This figure is projected to total approximately 2nd Nature is able to streamline provisioning
to promote its product even further. Lync is l Using Active Directory as part of the transition 1.4 billion in 2015.
of telecom resources and strategically manage 
already available on iOS and Windows Phone effort
Mobile phones are dominating worldwide MACs or you can use 2nd Nature as an 
devices, according to the news source.
l Avoiding errors and duplication of user data device shipments, the research firm found. application platform for communication- 
Mobile Lync powered by public, private clouds IDG News Service explained that such as phone numbers
Shortening the elapsed time for the transition Manufacturers will ship nearly 2 billion such gadgets in 2014 alone, up 5 percent from 2013. enabling business processes. n
Microsoft Lync can be hosted on Microsoft l Whether self-service or an automated Emerging markets - Latin America, the Middle Listen to the podcast at tinyurl.com/ojfh7xw 
Office 365 -- a public cloud offering -- or in a l approach is best
East and Africa, Eastern Europe and the Asia- For more information on 2ndNature, visit 
private environment.
l How does a product like 2nd Nature reduce Pacific region - are all contributing to this level http://www.unimax.com/products/2nd_ 
The solution supports a broad range of the IT and telecom labor burden so that staff can
of growth, noted Gartner Principal Research nature_enterprise_edition
functions, including IP telephony, video Analyst Annette Zimmermann.
conferencing, audio chat, instant messaging, Microsoft Lync Certification for Ranjit Atwal, research director at Gartner, 
presence and Web meetings.
said tablet shipments are expected to expand 
All of these capabilities are especially ideal nearly 39 percent in 2014. Adoption of these 
for personnel who are constantly in the field. CTI Group’s Proteus Enterprise
devices has taken place largely in North 
Users relying on Lync can now perform tasks, America, though other markets will contribute 
regardless of their physical location.
to this figure this year. Although tablet 
Lync’s server, which can be hosted on a shipments have been increasing at a healthy TI Group (Holdings) Inc. is pleased to Proteus Enterprise does this by integrating 
private cloud or Microsoft’s Office 365 public rate, 2014 marks an important time for the announce their Proteus Enterprise call with the Microsoft Lync call detail record (CDR) 
cloud suite, provides customers with IM, future of these gadgets in terms of their place in accounting & logging solution has been database and analyzing data in real time through
presence, Web meetings, audio chat, video the market.
fully certified with Microsoft Lync 2013. Proteus’s costing and reporting engines. It
conferencing and IP telephony.
“Tablet substitution of notebooks will start to Proteus Enterprise is designed to provide represents the data in reports, dashboards and 
Barak Manor, product management for Lync dissipate from this year onwards as consumers businesses with detailed insight into their wallboards designed for company executives, 
Mobile, highlighted the advantages of Lync on and businesses align the right device with the Microsoft Lync 2013 investment, helping to IT and telecom managers, Sales and Marketing 
smartphones and tablets.
“The Lync team understands that people use a right usage pattern.
As they do this, we will see where dedicated ensure optimal use and maximal cost efficiency of the system. Key information that is analyzed managers and Service and Support managers.
Microsoft Lync 2013 delivers streamlined 
variety of devices, and we want to open the door devices (such as tablets), or hybrid devices includes:
communications for the users in your business, 
for everyone to enjoy a great communications (detachable or convertible devices), fit in the l identification of cost savings
so they can find and communicate with the right 
experience - no matter where you are or what overall portfolio of devices,” Atwal explained.
l real-time usage monitoring and exception person, right now.
device you’re using,” Manor explained.
Adoption of Microsoft Lync on mobile alerting
Work across different locations and time 
platforms should receive a strong boost from l capacity planning and trend reporting
zones using a variety of communication 
Android a true phenomenon
the solution’s availability on Android, which has l productivity improvement
methods such as instant messaging,
The use of Android-operated devices is taken hold not just of the smartphone market, l cost analysis and allocation
constantly reaching new levels, proving that the
but the mobile industry in general. n
l fraud tracking
CONTINUES FROM PAGE 10




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