Page 4 - October November 2014

4 Telecom Reseller October/November 2014
T

March/April 2014
MCMANUS
4
Telecom Reseller
If she dials 911,
continued from page 1
will the critical help she
encouraged and inspired by a new technology
Pre-Installation
BYRD
needs be able to ind her?
in the oice. Plan for a series of interactive,
he Network
instructor led training on system usage and
Just as with any other new technology
Continued from page 1
best practices for managers and employees. A
deployment, a network readiness assessment
with annual revenues exceeding $25 mil-
is subjected to all kinds of service disrup-
should be carried out before installing new
major beneit of the system is that it replaces
lion have a business continuity plan in
tions besides tornadoes or other major
S
components.
underutilized legacy meeting room technologies,
place, which makes sense given the larger
catastrophic events. Power failures, bro-
Lync 2013 and the Lync Room System ofer
without training the LRS will be underutilized
loss of revenue larger businesses face.
ken water pipes or even health epidemics
a tremendous meeting room experience,
too. Do not overlook a well-planned and
According to Forrester, the average cost
can shut down an SMB or regional ofice
delivering HD video in addition to real time
interactive training program. For those in the
per hour of service disruption for mid-sized
just as suddenly, and just as dramatical-
voice and data collaboration, but it is imperative
technology ield, it’s easy to assume that everyone
to enterprise businesses is $110,000, and a ly. Therefore, a business continuity plan
tythpaitcathleisnotleurtriounp’stidoenmeavndens toncoyosutsr nmetowreorkthan $i1n.f5rasmtriulclitounre. aMre otarkeeonvienrt,o accourndti.nLgactko the swhilolugledt thceoevaeser anvdarsimoupslicitypoefstheosfystpeomteonutti-al
dofi-strhuep-btiovxe; mevoerentism. es than not though, this isn’t
InosfunreatwncoerkIrnesotuitructescoafnrBesusltininespsoo&r Home
theUcatsieli.zIitnigs imInpsotratanntt tMo wesosrakgwinitgh,emPprelosyeenecse,
Safety, 25% of businesses do not reopen
Mobility and Collaboration from a Hosted
performance and will detract from the overall
post-installation so that the average worker has
following a disastrous event such as 9/11 or
UC offering – combined, perhaps, with
user experience.
the conidence to use the system.
Hurricane Sandy.
some managed services for off-site data
Whether selling to SMBs or enter-
he Space
Utilizing system metrics
storage and mission-critical applications
prises, it’s important to emphasize how
– will ensure businesses will continue to
When picking the location for the hardware you
he LRS manufacturers have the ability to
Hosted Uniied Communications can sup-
function as expected, and weather any
have to be aware of how the setting will afect
provide usage metrics for their respective
port an overall business continuity plan.
storm. Without it, a business can expect the
the video experience. Factors such as room
systems. Implementing and utilizing these
Additionally, those businesses without a
following:
location within the building or campus, lighting
tools provide another way to measure your
plan should ind the added beneit of main-
• 43% of businesses that close as the result
or lack thereof, and potential background
technology investment. By monitoring this
taining their communications throughout a of a natural disaster never reopen. – U.S.
senrovisiecenededistroupbetiotank,enesnpoetecioaflalyndwseirtihoouuslty any datCaonrgarneiszsations can design processes to keep
acdodnistidoenraeldc.ost,amajorbeneit.HostedUC
•the7k5n%owloedf gecboamsepoafniitsesusewrsiuthpo-tuot-dabtue sainndess
provides the ability for the employees to
continuity plans fail within three years
Even when deploying a Pilot System,
identify particular rooms or systems that may
continue to communicate from home or any
of a disaster. – Crisis Management
choosing the wrong room will result in poor test
be underperforming or underutilized, thereby
location with wireless access, just as they
International
results and therefore a wasted opportunity. An
maximizing the overall return on investment in
would from the ofice. Customers do not
LynTc.oAlql uofatnhteifsye:facWtoirtshsohuotuldHboestceodnsiUdeCredfor
upfront room survey and walk-through can help
need to dial cell phone or emergency num-
crisiscommuncations–TtalLoss.With
Don’t compromise Our E911 solutions bothwhendecidingonasolutionandwhenidentify potential impact to the quality of the
bers to contact customer service or sales.
Hosted UC to deliver communications dur-
help 911 callers get experience and steps that can be taken to create
choosing the right technology integrator for the
All communications continue to function
ing a crisis to support standard business
your employees’ a more optimal meeting room environment.
job.
as if the ofice was still up and running and, processes and functions – Total Win. %
safety.
the assistance they essentially, it is.
For more visit www.anpi.com.
Post-Installation
Finally, it is worth noting that a business
need − fast.
Training
Ater a system is installed, organizations are faced
with the “now what” moment. While the room
owen online
SUBSCRIPTIONS
The E911 Experts
system provides a familiar and intuitive Lync Or change address, unsubscribe
911Enable.com Interface for users, it is still a new technology
Call: 800 667-8965 • Fax 360 260-9726 Web: www.avayaextra.com
at telecomreseller.com
1-877-862-2835
that will not invite adoption without training. Email: publisher@usernews.com
Employees in any organization need to feel

AudioCodes One Voice AudioCodes One Voice

for Microsoft Lync for Microsoft Lync

Lync-compatible IP Phones
SBCs and Gateways
Branch Ofice Survivability
Lync-compatible IP Phones
SBCs and Gateways
Branch Ofice Survivability
• Fully integrated with Lync
• Connect Lync to legacy and IP-based PBXs
• Uninterrupted Lync services in cases of
• Fully integrated with Lync
• Connect Lync to legacy and IP-based PBXs
• Uninterrupted Lync services in cases of
• Presence monitoring
and the PSTN
lost WAN connecivity
• Presence monitoring
and the PSTN
lost WAN connecivity
• High-deiniion voice quality (RTAWB/WB)
• Secured SIP Trunking
• Integrated data services
• High-deiniion voice quality (RTAWB/WB)
• Secured SIP Trunking
• Integrated data services
• Extensive set of essenial enterprise phone features
• Integrate fax machines and analog devices
• Advanced call rouing capabiliies
• Extensive set of essenial enterprise phone features
• Integrate fax machines and analog devices
• Advanced call rouing capabiliies
• Secured SIP trunk and PSTN fallback
• Secured SIP trunk and PSTN fallback

Applications for Lync
Network & Service Management Tools
Professional Services
Applications for Lync
Network & Service Management Tools
Professional Services
• Connect 3party SIP phones
• Connect 3rd party SIP phones
• OAM&P tools for pre-deployment staging
• Global services porfolio for partners
rd • OAM&P tools for pre-deployment staging
• Global services porfolio for partners
• Lync-qualiied passive call recording
and live networks
• Planning, design and implementaion
• Lync-qualiied passive call recording
and live networks
• Planning, design and implementaion
• Auto-atendant with lexible IVR and addiional
• Integraion with Microsot SCOM
• Extensive post-sales support opions
• Auto-atendant with lexible IVR and addiional
• Integraion with Microsot SCOM
• Extensive post-sales support opions
subscriber feature
• Voice quality monitoring with Session
subscriber feature
• Voice quality monitoring with Session
• Applicaions may run on AudioCodes SBA hardware
Experience Manager (SEM)
• Applicaions may run on AudioCodes SBA hardware
Experience Manager (SEM)
See AudioCodes at the Microsoft Lync Conference, booth #625 or at Enterprise Connect, booth #1208
www.audiocodes.com/Microsoft
www.audiocodes.com

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