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followed by voice calls and IM. On a scale of
combination of information and speed of
1-10, Presence was rated 6.37, with calls a close Hcontinued from page 1
communication that drives time saving and
6.32, and IM at 5.5. When Presence and IM are orak
improvements in productivity. his is what the
adopted by users, they study found, they become research says people want.
and Instant Messaging.
ive countries, and from businesses of all sizes,
indispensable and are used daily to accomplish Presence is the ability to instantly know the
and found them universally frustrated by their
ShoreTel14.2 deliverscustomizablevirtualizationOur experience marketing ANPI VIP, our
business tasks.
available primary communicationoptions –stateof each employee.Are theyavailabl, Hosted Uniied Communications solution, is
voice, voicemail and email. he overall desire
By Ray Horak, Technology Editor busy or on a call? Knowing the Presence of
consistent with these indings. As proud as we are
Understanding the power of Presence and
tem designed and developed entirely in-
scales easily to serve the needs of virtu-
30,000 businesses of all sizes in over 60
Swas clear: they want something more immediate
an individual allows others to use the most
of having the most full-featured, fully integrated
IM, it is clearly important that in any sales
house, so it is homegrown and organic,
ally any size organization, whether SMB
countries.
becausheothreTineflorrmeacteionntlytheryenleaedsetdo shSahroeriseTel appropriate mechanism to contact them. If they
solution in the industry, it is Presence and Instant
presentation or demonstration, we must pause
which yields lots of advantages, includ-
or enterprise, single site or multisite. That
I recently interviewed ShoreTel rep-
oten ti1m4e.2s,enthsietivlea.tAesbtovearslliotnheorfs, itthse afewataurde-s are in a meeting or busy, then a phone call would
Messaging that gets end users excited, and ends
and explain what they are, as well as provide
ing tight integration. The design concept
design challenge pointed to a unique dis-
resentatives who explained that ShoreTel
that spwarikntnhienmgosUt intieiresdt inCthoims rmeguanrdicaarteitohnes (UC)softw.ShoreTelisapureIPsys- be disruptive.
up getting the most utilization day-to-day.
examples of how they can be applied in everyday
focused on a highly modular solution that
tributed architecture used by more than
14.2 takes the ShoreTel solution to another
featurethat aremostotentakenforgrantedandBut the individual may be able to receive To be speciic, the results of the BroadSot business situations.
dimension—a virtual dimension that deliv-
glossed over in a sales presentation – Presence
and respond to an instant message. It is this
study identiied Presence as the top rated feature,
According to Infonetics, Hosted PBX and UC
ers much greater lexibility for deploy-
Searching high and low for a
ments, with the ability to mix and match
beyond the early stages, with revenue on track
services are a growth market that has moved well
Searching high and low for a
ShoreTel hardware-based Linux appliances
to grow 13% this year (2014). As members of
or now as virtual software appliances on
the IP community and UC ecosystem, we can
customer provided general purpose serv-
accelerate this revenue growth by connecting
Cloud Telephony Solution?
ers running VMware in a single network,
Cloud Telephony Solution?
better with what businesses are looking for to
or a combination of both, all managed
solve issues and create new opportunities. Clearly
via a single web-based management inter-
communicating Presence and IM is the best way
face. Companies deploying ShoreTel 14.2
to get this accomplished.
can select the UC deployment model that
Are you a reseller, VAR, or ‘like’ a service provider
best suits their business and infrastructure
Are you a reseller, VAR, or ‘like’ a service provider
needs—physical, virtual, or a hybrid com-
Patton’s Compact
prising any combination. Bernard Gutnick,
Director of Product Marketing for ShoreTel
and looking to buy, rent, or host your own system?
and looking to buy, rent, or host your own system?
explained that “The associated beneits are 168-Mbps
clear and immediate, including reduced
hardware and operational complexity,
higher application availability, increased
Look no further.
te
EthernetEx nder
Look no further.
s
ca
la
bil
ity
an
d
reli
abi
lit
reT
y.”
Sho
.2
el
14
Now Shipping
enables all ShoreTel UC components,
including call control, SIP trunks, CRM
integration, uniied messaging, contact cen-
ter and collaboration applications, to be
virtualized and implemented on industry
Patton Electronics—US-manufacturer of
standard servers.
award-winning CopperLink Ethernet Extenders,
I Increase
Gutnick went on to explain that ShoreTel
SmartNode VoIP solutions, and BODI rS high-
14.2 is lexible enough to support central-
availability ixed & mobile routers—announced
Sales
ized or decentralized call control on prem-
the new, compact, US-manufactured CopperLink
ises or in the customer’s private cloud. Due
CL1212 ultra-high-speed copper Ethernet
to its unique architecture, the ShoreTel
Extender series is now shipping and generally
system incorporates a level of redundan-
available.
cy that delivers a truly high availability
Delivering downstream speeds up to 168 Mbps,
solution through a single failover switch
Patton’s tiny dual-port CopperLink CL1212
(called Spare switch) that can be positioned
leverages existing common copper cabling to
anywhere in the company’s network. In
Reduce
transport such bandwidth-intensive applications
addition, ShoreTel customers can leverage
as large ile transfers, data backhaul, IP telephony,
VMware vMotion to enable practically
Churn streaming music and IP video.
zero-downtime in case of hardware or soft-
CaptureExtending Ethernet up to 10,000 feet
ware failure.
(3 kilometers) over a single twisted pair, the
In terms of scalability, ShoreTel 14.2
Boost
CopperLink CL1212 eliminates the expense
quadruples the port capacity per virtual
and delay of replacing installed cabling when
machine. ShoreTel virtual machines in
inter-connecting IP-enabled devices and network
VMware supports up to 1,000 phones and
services.
Proits
500 SIP trunks. This increased capaci-
Proits
“Our newest CopperLink is a testament to
ty simpliies deployment especially for
our never-ending pursuit of complete customer
customers that choose a centralized UC
satisfaction,” said Johnnie Grant, CopperLink
deployment. The ShoreTel solution can be
product manager. “Sure, the CL1212 ofers
implemented on the customer’s choice of
higher speeds and feature enhancements, yet our
industry-standard virtualized servers, thus
primary focus was delivering the compact form
Upgrade to the Industry’s Choice TODAY!
Upgrade to the Industry’s Choice TODAY!
consolidating the server hardware across
factor our customers know and appreciate.”
multiple applications, reducing energy
Measuring just 3 x 4 x 1.5 inches, the CL1212
requirements and minimizing hardware
installs easily into very small spaces.
footprint. ShoreTel 14.2 is available now
If you’ve been searching for an addition to your premise based
If you’ve been searching for an addition to your premise based
“For OEM business partners and other special-
from qualiied ShoreTel reseller partners.
ofering, or you want to add cloud to your portfolio, contact us today.
order customers, we’re ofering the CL1212—and
ShoreTel, Inc. (NASDAQ: SHOR) is a
ofering, or you want to add cloud to your portfolio, contact us today.
the CL1211, a single-port variant—as a printed
leading provider of “brilliantly simple” IP
circuit board (PCB) kit,” Mr. Grant added.
phone systems and uniied communications
he CL1212’s integrated two-port Ethernet
solutions. Its award-winning on-premises
switch can aggregate IP traic from two sources
IP-PBX solution and cloud-based hosted
(IP-video camera, VoIP-enabled intercom,
phone system eliminate complexity and
VoIP phones, IP-PBX, ile servers, PCs, etc.) for
improve productivity. ShoreTel is head-
simultaneous transmission over a single Ethernet
quartered in Sunnyvale, Calif., and has
connection.
regional ofices and partners worldwide. % he CL1212 ofers three user-conigured line-
www.bicomsystems.com | sales@bicomsystems.com
Froartme moreovdiesist:wlownwg.-srhaonregtela.csoym. metrical, high-speed
www.bicomsystems.com | sales@bicomsystems.com
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