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TELECOM RESELLER
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August/September2018
Vendor Management:
The Next Big Optimization Opportunity
      NEWS
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GOTTHEIL
 The Newsource on l UC l UCaaS l Collaboration l Mobility
03 Transformation 2022: Creating Long-Term Sustainable Voice
Business
06 Conduit Global Launches CX100TM Cloud Contact
Center Suite
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Braidio
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   Grandstream Releases New Hybrid ATA with FXS and FXO Ports
Ooma and Talkdesk Bring Best-in-Class Contact Center Platform to Ooma Enterprise Customers
Ribbon Partners with Over.ai to AI Enable Kandy Solutions
Convey Adds MessagePro Text Messaging Platform to the Channel Accelerator Program
What you need to read before starting up in the
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We're Bette.r Tog·ether
Engage·new audiences and gro.w your   telecoms industry
revenues wi_th Braido's rtner Program PEELING
by Gary Peeling, CEO at Where
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The Trade Buys (https://www.
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We Bring Incredible Value to Our Clients and Enhance Productivity of Organizations Around the Globe.
• Braidio brings speed and agility to organizations by empowering employees with knowledge and connectivity.
• Braidio Workstreams provide Vendors and Partners the frameworks necessary to achieve success.
• Braidio is robust enough for Fortune 500 companies and nimble enough for dynamic, high-growth early stage companies.
Email: info@braidio.com or Call: 888.858.8385
(
wherethetradebuys.co.uk/ ' -- products/banners)
. . .""·' 1.
tarting your first company in the telecoms sector and looking for some advice? Knowledge is power in business, and in the
rapidly evolving sector of technology, staying ahead is critical.
This reading list features all the latest books for help on starting out in the industry. From how to create the optimum working environment, to the world’s next consumer-changing trends, there’s a lot you don’t know yet about entrepreneurship and the telecoms industry...
The Inevitable: Understanding the 12 Technological Forces That Will Shape Our Future See into the future with this book. The best part of The Inevitable is how it paints a picture of ways
in which technological forces will overlap, mix and come to co-depend on each other — crucial to know if any of these trends relate to your business.
Author, Kevin Kelly, explores the effects of
3 Ways to a Bring Harmony to a Multivendor UC Environment
CHILCOTT
by Skip Chilcott, Global Head of Product Marketing at IR (www. ir.com)
These days, it’s hard to find an organization that is even remotely homogenized in terms of the UC solutions it’s running. Most organizations are on disparate platforms from any number of UC vendors. A typical company might have Avaya running in its contact center and Cisco Unified Communications in the sales department for video conferencing.
PEELING continuesonpage 3 ››
    CHILCOTT continuesonpage 5 ››
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