Page 11 - November December 2018

November/December 2018
Telecom Reseller 11 Telecom Reseller 11
Bright Pattern Announces a Revolutionary
September/October 2018
Televergence
Enhances
voice quality and powerful functional
The matching integrated communica
Partner
platform easily replaces traditional
phones and establishes a new standa
intelligent terminal telephony.
Engagement
Fanvil’s i-Series Intercom and Door
Phones and Paging Gateway is a resul of over 16 years of SIP development
Program
experience that meets and exceeds
with Convey
industry demands and standards for
access and security products which
provide enhanced communications f
Channel
institutional, commercial, office and
industrial applications.
“This is win-win relationship for Ru
Accelerator
Distribution, Fanvil and all our custo
in the Canadian market.” Says Jack L
NVA.SP.HoVf IFLaLnEv,ilT. “NT-hTiselpeavretrngenrsceh,ip will pr
Canadian companies with powerful
a telecommunications carrier
communications and security solutio
and contact center specialist, has
with excellent service, incredible valu
announced the expansion of their
short lead times.”
channel sales program in a strategic
“With this new technology-driven li
partnership with Convey’s network
of Hotel Phones, Intercom, Door Pho
of master agents and their 20,000+
and SIP security products, we’re putt
sales partners. Televergence is a
our customer’s interests first! No oth
new vendor in Convey’s growing
manufacturer can compete with the
Channel Accelerator program (www.
functionality, quality, dependability a
channelaccelerator.com) that helps
incredible value of these Fanvil produ
providers structure their marketing,
now available in the Canadian market
compensation and support programs
says V.P. Business Development, Tom
to make them channel-ready. The
Owczarek.”
Program gives master agents the ability
“This is a pre-emptive strike and it’s
to sell services under a single Channel
to put pressure on our competitors m
Accelerator agreement.
of all. We want our customers to kno
“Televergence is expanding our
these Fanvil products not only meet a
presence in the channel to help agent
exceed the competition, but at a leve
partners improve deal flow in the
quality, dependability and value unm
lucrative contact center marketplace,”
by other manufacturers, while offerin
said Deb Ward, CEO of Televergence.
best warrantee in the business.”
“We are voice, toll-free and long
More at www.rundistribution.com/
distance specialists and offer many
and www.fanvil.com. n capabilities for contact centers that
you just can’t find all in one place.
Our premium, all calls connect,
Skyetel an
contact center inbound toll-free and
outbound long distance services can
run alongside legacy systems and
Up to Me
augment their capacity. We eliminate
disruption for implementing upgrades
and offer the flexibility to keep existing
VoIP Servi
networks in place or take advantage
of our Tier 1 carrier relationships to
maximize savings. For those who are
wary about making a change, we offer a free trial to see how it fits with your business.”
V“oTIePlesvervgeicneceprhoavsisdeerrvsedcatnheuirse Skyet cuDstIoDms earnsdfoVrooIPveTre3r0myienartsi,ownitwhiathn Telin uncploruecde-dbeanstedasvoefrtasgweilticfehspalantforma . Bo cucsotommpearnrielsatoioffnesrhjiopinaptprroamchointigon15sfor yemarust,”usalidcuCsatromlyenrBs.radfield, CEO of ConVveayn.c“oWuvheatr,mWaAkeasntdheSmpruingiqfiueeld, NJ
- Telinta, a global leader in white-labe
in the contact center space is that they
cloud-based softswitch solutions, an
specialize in working side by side with
Skyetel, a leading provider of DIDs an
legacy systems to minimize disruption
VoIP Termination, has announced a jo
when a company needs to expand their
promotion for VoIP service providers
capabilities. Because their service
VoIP service providers can easily us
offering is so strong, they offer flexible
Skyetel DIDs and VoIP Termination w
term service contracts.”
any of Telinta’s white label VoIP soluti
Convey offers the sales partners
such as Hosted PBX, SIP Trunking, “O
of its master agents the ConductTM
the Top” (OTT) Mobile VoIP using Teli
email campaign technology to engage
brandable smartphone app, Calling C
and educate customers and create
Pinless, and other services.
inbound demand. The master agent
Telinta customers can also offer Sk
portals in the Convey Network
DIDs on a wholesale basis to their ow
consolidate thousands of pieces of
resellers and customers via Telinta’s
vendor content into a single location,
winning TeliCoreTM platform. TeliCo
making it convenient and easy for
is a carrier-grade Class 4 and Class 5
agents to access and use. It is designed
softswitch, integrating Telinta’s cutti
to inform, educate and engage agents
edge VoIP solutions with world-class
to better deliver services to customers
switching, billing and customizable p
using coordinated marketing and
Both companies will offer special
educational resources.
promotions to new customers. Telint
More at www.conveyservices.com
customers will have no monthly mini
and www.televergence.com. n
when they purchase Skyetel’s VoIP
Termination and DIDs for the US and
ity. tions
rd in t
or
n mers
iu, ovide
ns
e and
ne nes ing er
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going ost
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l of atched
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Partner Program Backed by Industry-
ADTRAN Empowers Services Providers with
Simple, Smart, Adaptable Enterprise-Class Wi-Fi
Leading Technology and Team
l Zero-IT Setup: Fully functional employee and guest network in five minutes or less with
channel conflict.
just a few wizard-driven key strokes and mouse
click“sB. right Pattern gives Waterfield res(eNllAerSsD(VAAQR:As)DaTnNd)s,othluetiloeandpinrogvpirdoevrisdweritohf seBllienngemfitasnoafgtehdesBerivgihcetsPtaottehrenbPuarrgtenoenring TPeocwhnerofluolgeinestetrhperiasbei-lcitlaystsoApPrso:vEidffiecaient
Latest Wi-Fi Offering Creates Competitive
Service Bundles to Increase Revenues in Large,
Bright Pattern Partner Program provides an Underserved SMB Market
software, which means additional install time and more to manage for the service provider.
“This partnership gives our clients true ADTRAN is now empowering the more
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market.
than other contact center providers.
“Enterprise-grade Wi-Fi offerings are The next-generation enterprise-class
critical for service providers seeking to expand software was created by some of the top
Psmroaglrlabmus:iness market to uniquely position thHemigsheelvreMstaorgcainpt–urGernoewyWoui-rFbiuospinpoesrstuanidties
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CUesnerte(rASRoPluUti)o, ncrweatse b“sutilctkoyn” caussitnogmleers and
uincifireadsemciocmropsetrivtivcens easrsc.hitecture and
“Subscribers are increasingly judging the designed to help businesses deliver seamless
quality of their internet experience based omnichannel customer experiences.
on the quality of their Wi-Fi,” ADTRAN Fast Time to Value – Because the Bright
prciocinsgisatet n7t5%anldowseearmthleasns teyxpiecarileencterapcriosess- clasllscAhPansnaneldslwiciethnsreesa.l-timevisibilityinto
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cMosatc-ehffineectlievaernoipntgio-pnofworerceudstWomi-Feristhloaot king
jutsot wmoigrkras:teSeolrf-iompptilmemizeingt ancdlohueda-lfiinrgst contact
technology... center.”
DynamicRF maximizes performance and “The Bright Pattern Partnership Program
adapts to interference by learning about the is ideal for partners serving midsize and
into the small business space,” IHS Markit’s leaders and engineers that helped build
Manager of Wi-Fi Technology and Strategy Ken Pattern platform can be deployed in weeks
RF environment and automatically adjusting enterprise customers with a focus on digital
Service Provider Technology Team Principal Genesys for the enterprise. And now it is
Fernandes said. “ADTRAN’s new enterprise- instead of months, partners and customers
optimal radio settings.
transformation and omnichannel support,”
Analyst John Kendall said. “However, it is not available to companies of all sizes in a single
class Wi-Fi allows service providers to help save time and money.
DynamicSteering automatically steers clients said Brian Hays, Senior Vice President of
enough to merely offer simple Wi-Fi; a service easy-to-use platform. By providing ongoing
their cost-conscious micro and small business Truly Omnichannel – Bright Pattern
to the best AP or radio within an AP to provide Global Sales at Bright Pattern. “Bright Pattern
provider looking to expand into this space support and access to internal resources
customers by simply bundling ADTRAN APs, offers omnichannel support that allows
the best possible quality of experience. Prevents partners receive valuable incentives aimed
must offer a premium, managed Wi-Fi solution and documentation, the Bright Pattern
while reducing costs and complexity. Service customers to seamlessly move across
“sticky Wi-Fi clients.”
to grow pipe, increase margins, and expand
at a competitive price point. This can be the Partner Program helps partners discover
providers can now upsell and seamlessly channels while speaking with the same agent.
DynamicMulticast prevents multicast traffic their business. These incentives include joint
cornerstone of a SMB-targeted campaign that new opportunities, earn new business,
upgrade their subscribers to enhanced services No context is lost when switching channels,
typically sent at low data rates from impacting promotional opportunities, webinar and
addresses millions of new potential customers.” deploy profitable solutions, and develop the
and features, further increasing ARPU.” so the customers never need to repeat
overall performance by learning about traffic trade show participation, and access to our
According the U.S. Census Bureau 2015 expertise required to excel in the customer
ADTRAN’s enterprise Wi-Fi offering includes themselves. Agents can also operate in a
patterns and automatically adjusting optimal library of branded content to use in demand-
Statistics of U.S. Businesses (SUSB), there are experience industry.
the following:
true omnichannel environment by handling
multicast settings. generation activities.”
5.8 million total SMBs in the U.S., and the “We’re thrilled to partner with Bright
total addressable market for micro and small
l 100% cloud-managed IT: No required multiple types of interactions in a single
Interactive support community: Optional Visit the Bright Pattern Partner Program
Pattern to deliver best-in-class cloud contact business Wi-Fi in the U.S. alone exceeds $2.8
subscriptions or licenses. No installation or platform.
upgrades to enhanced support
Page (https://www.brightpattern.com/bright-
center solutions to businesses of all sizes,” billion. Whether a local attorney, doctor, motel
management of on-premises controller or The Brighter Partners – Because partners
Every AP is a starting point: Scale from a pattern-company/partner-program/) for handful of APs to thousands across multiple
said Jitender Singh, Senior Vice President of or independent coffee shop — all expect fast,
software.
are Bright Pattern’s primary channel, we
more info or to sign up to become a partner locations and customers
Cloud Sales and Solutions at Conduit Global. reliable Wi-Fi. Typical enterprise-class Wi-Fi
l Zero Touch AP Provisioning: APs deliver continuous support and offer zero
today! n
For more information, please visit www.
solutions are too expensive and complex for these organizations with limited to no IT staff. Further, they require on-premises controllers or
RingCentral Announces New
automatically discover the cloud and download firmware configuration.
adtran.com. n
SAVE TIME.
SAVE MONEY.
MEET REGULATIONS.
All with West’s 9-1-1 solutions.
See what Nemertes Research has to say.
safety.west.com/nemertes
d Telinta Team
Voice Analytics ettAhIePaNrtneersdhispsof
ce Providers
el’s ta’s
th
l d d
int .
e ith
ons, ver
nta’s ard,
yetel n
award- re
ng- ortals.
a mums
Canada. Additionally, Skyetel also offers
with Gong.io,
ThetaLake, and
Velvetech
Telinta customers free DID porting for
their first 90 days of service and $1 of free Intsreordvuicecsrendhitafnocreemvernytsnutomber they port in int(eugprtaoti$o1n,s00w0i)t.h Box and Google
Skyetel customers who sign up for new
SAN FRANCISCO, CA - RingCentral,
service with Telinta will receive a $400
Inc., (NYSE:RNG), a leading provider of
credit towards their monthly usage of
global enterprise cloud communications
hosted softswitch and billing services.
and collaboration solutions, has
Telinta provides comprehensive training
announced at its annual user conference
and 24×7 live technical support to help
ConnectCentral®, that it is adding
Skyetel customers.
artificial intelligence (AI) enabled
“VoIP service providers often tell
voice analytics to its industry-leading
us that monthly minimums for DIDs
open platform. With more than
and VoIP Termination can be difficult,
15,000 developers and 1,500 existing
especially when their business is new
integrations, RingCentral is now
and growing,” said Alex Ferdman, CEO of
partnering with Gong.io, ThetaLake and
Telinta. “Skyetel’s special no-minimum
Velvetech to deliver real-time and post-
promotion for Telinta customers is a very
call voice analytics services to global
attractive offer.”
customers.
“From start to finish, we are constantly
Gong.io, ThetaLake and Velvetech
optimizing the whole experience for VoIP
are part of the RingCentral Connect
service providers,” said Chris Bardos, CEO
PlatformTM Partner Program (CP3).
of Skyetel.
CP3 provides independent software
“We’re all about earning your business
vendors (ISVs) with the technology and
every day, and partnering with Telinta is a
go-to-market resources necessary
powerful part of that. Skyetel customers
to maximize customer success. With
can benefit from Telinta’s cloud-based switching and billing solutions.”
More at www.telinta.com and www.
skyetel.com. n
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