Page 5 - Telecom Reseller February-March 2019

February/ March 2019
Telecom Reseller 5
Dialogic
and Epsilon
Collaborate to
Launch a Global,
Carrier-Class
Dialogic BUZZTM
UCaaS Platform
Enhanced UCaaS services eliminate the need for investment in infrastructure
Parsippany, NJ - Dialogic, a cloud- optimized applications and infrastructure solutions provider for service providers, enterprises, and developers, announced that the Company has teamed with Epsilon, a privately-owned global communications service provider, to launch a fully managed and hosted carrier-class UCaaS platform based on the award-winning Dialogic BUZZTM Unified Communication platform.
Dialogic BUZZ is disrupting the business communications paradigm by offering not only a single platform to address calling, conferencing, and collaboration, but also
an API-driven, extensible architecture to enable the rapid integration of AI and IoT technologies. This powerful combination allows the easy incorporation of advanced functionality such as chatbots, call transcription, intent analysis, workflow automation, and fraud detection. The availability of this powerful functionality in a UCaaS platform will allow service providers and channel partners to offer carrier-
class enhanced UCaaS services to their customers without the need for investment in infrastructure.
“Dialogic is working with Epsilon as a key network provider to help launch the Dialogic BUZZ UCaaS platform due to Epsilon’s global presence, high-performance network, and customer-focused approach,” said Bill Crank, President & CEO of Dialogic. “Dialogic and Epsilon have enjoyed a long-term relationship and we are excited to join together in this venture and leverage the global reach and high-performance of the Infiny by Epsilon on-demand connectivity platform.”
Epsilon will host the Dialogic BUZZ UCaaS platform in its global Tier-3 colocation facilities while extending connectivity to enterprises through its global connectivity services. Dialogic BUZZ customers gain access to Epsilon’s connectivity and intelligent communications services, including
Ethernet Data Centre interconnection, direct connectivity to the leading cloud and Internet exchanges, Internet and hybrid SD-WAN,
as well as a comprehensive voice portfolio
of enterprise-grade SIP trunking, inbound, porting and termination services. Epsilon’s global network fabric is currently deployed
in over 100 of the world’s leading data center hubs with direct connectivity to hundreds
of cloud services, Internet exchanges, and network service providers.
“Epsilon is pleased to be working with Dialogic as the leader in the real-time communications space,” added Jerzy Szlosarek, Chief Executive Officer, Epsilon. “Our shared vision in using cloud-centric software and an API-driven framework will offer service providers and channel partners an accelerated path to competitive and innovative UCaaS cloud offerings. Not
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AudioCodes and Jabra Partner to Deliver Unified Communications and Contact Center Voice Solutions
Partnership brings to market a broad joint product offering along with expertise
and technical integration into a unified management solution
LOD, Israel, -
Highlights
l Newly announced partnership between AudioCodes and Jabra offers businesses a complete portfolio of personal devices for the office and on the go
l Partnership addresses Microsoft Teams and Skype for Business environments,
as well as contact center markets, and is designed to enable enterprises to accelerate deployment and control their day-to-day operations
l AudioCodes One Voice for Microsoft 365‘s comprehensive portfolio of devices, voice networking and management solutions, together with Jabra’s broad portfolio of professional headsets and speakers, creates an unmatched offering of products and solutions
l Partnership includes alignment of field and business operations as well as product integration
l Integration of Jabra devices with AudioCodes One Voice Operations Center (OVOC) delivers a single pane of
glass for monitoring all user devices across voice networks
Details
AudioCodes (NASDAQ: AUDC), a
leading vendor of advanced voice networking and media processing solutions for the
digital workplace, and Jabra, part of the
GN Group and a leading developer and manufacturer of communications and sound solutions, have announced a partnership aimed at addressing Microsoft intelligent communications, including Microsoft Teams and Skype for Business, and contact centers environments. The partnership is designed to assist enterprises in accelerating deployment and user adoption of IP-based unified communications and contact center solutions.
The partnership between Jabra and AudioCodes combines AudioCodes’ One Voice for Microsoft 365 comprehensive
suite of devices, voice networking elements and management solutions with Jabra’s broad portfolio of professional headsets and speakers to create an unmatched offering
of products and solutions for the enterprise voice market. The two companies are aligned with regard to field and business operations to maximize business potential. On the technological front, Jabra’s devices have been
integrated with the AudioCodes One Voice Operations Center (OVOC), delivering
a single pane of glass which enables IT managers to manage and monitor all end user voice devices simply and efficiently.
“We are delighted to be collaborating with AudioCodes to deliver comprehensive voice solutions for the Microsoft UC and contact center markets,” said Holger Reisinger, Senior Vice President, Large Enterprise Solutions. “The offerings delivered by both companies complement each other perfectly, providing our joint customers with increased flexibility and functionality as they adopt next generation voice services within their organizations.”
“Our partnership with Jabra is another important mark of our commitment to simplify and accelerate the adoption of IP-based voice solutions in the digital workplace,” said Nimrode Borovsky, Vice President global marketing at AudioCodes. “We firmly believe that the combination
of AudioCodes’ field-proven One
Voice portfolio and Jabra’s market-leading voice devices will enhance enterprise voice networks by delivering high voice quality, ease of use and operational efficiency.”
More at http://www.audiocodes.com and www.jabra.com. n
caller ID authentication and verification with their customers,” said Jim Dalton, CEO of TransNexus. “This will demonstrate to their users, customers and market that they are making progress in preventing unwanted robocalls and restoring trust in the public telephone network.”
To take advantage of this special offer, representatives of telephone service providers and large enterprises can review the details and sign up for a free consultation and review by March 31, 2019. This program enables participants to perform SHAKEN services, authentication and/or verification, on up to one million calls for no charge through July 31, 2019.
More at transnexus.com. n
TransNexus
Announces STIR-
SHAKEN Special Offer
Provides a free implementation of STIR- within their telephone network and use it to
SHAKEN software and up to one million calls processed by the STIR-SHAKEN services at no charge.
ATLANTA, Georgia - TransNexus has announced a special offer to enable telephone service providers and large enterprises to quickly and easily implement STIR-SHAKEN
authenticate and verify caller ID.
“By participating in the TransNexus
SHAKEN special offer program, service providers and large enterprises will gain valuable experience in using a STIR- SHAKEN solution in their network, with their equipment and software, and providing
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