Page 3 - Telecom Reseller October November 2020

September/October 2020
Telecom Reseller 3
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Viking Electronics Brings More Power with the New PA-250 Paging Amplifier
may switch over to it and enjoy the benefit of omnichannel communication, analytics, recording, campaign management and more. However,
from the call center perspective where productivity ranks high, one feature stands out and that is the predictive dialer software. Call center software may include it or you may get it as a full-
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RERSESEELLLER
How to Make Best Use of
Predictive Dialer in Contact
Center Software
featured add-on synced into the solution to enable powerful outbound campaigns. Twin objectives of predictive dialer
The predictive dialer software has twin objectives among others:
l Make life easier for agents so that they can handle higher volumes with less effort l Generate better qualified leads and improve conversions.
How well it serves the function depends on the use you make of it and how you set it up.
Pacing and staging
Tasked with making thousands of calls with limited manpower call centers are likely to let the predictive dialer rush through and
lSINDHAVBHAGIRATHcontinuesonpage 4
HUDSON, WI - The high-powered PA-250 combines loud ringing, voice paging, and background music into
one paging amplifier for easy broadcasting. The compact design fits into a single 1U rack space and can be used with both new and previously installed paging systems.
“This is our largest amplifier yet and I’m excited to bring trusted Viking quality to this large of a scale.” – Paul Speltz, Sr. Engineer, Viking Electronics
The PA-250 is a 250-Watt rack mounted paging amplifier for 25V and 70V paging speakers or horns. Easily initiate a voice page using an FXS or FXO port, a 600 Ohm Paging port or a microphone with push to talk capabilities.
The 600 Ohm AUX input on the PA-250 allows for flexibility when connecting to other line level audio sources and the night transfer switch input toggles loud ringing on and off. Additional inputs can be used to activate a door chime tone, provide background music, or trigger loud ringing.
The PA-250 features individual level controls with LED indicators for each input, automatic peak limiting, multiple amplifier protection modes, an adjustable Automatic Level Control, and Bass & Treble controls. For more power/speakers, multiple units can be daisy chained together using the 600 Ohm output.
For more information on the PA-250, visit: https://www.vikingelectronics. com/products/pa-250/
Viking Electronics engineers and manufactures over 500 security and communication products in the USA. Products include Emergency Phones, Entry Systems, Paging Interfaces, Mass Notification Systems, Hotline Phones, Autodialers, Enclosures and more. In addition to their extensive analog line, Viking offers a
large selection of IP products that are SIP compliant. Based in Hudson, Wisconsin, Viking’s legacy of reliability and electronic
innovation spans 50+ years. Viking builds products that are designed to last and they also offer many of their products with Enhanced Weather Protection. Offering free lifetime product support they also back their products with a two-year limited warranty. For more information, please visit: www. vikingelectronics.com. n
T
SINDHAV
BHAGIRATH
by Sindhav Bhagirath, Digital
ypical contact center software has so many useful features lacking in
IP PBX that business enterprises
Marketing Executive at Ecosmob Technologies Pvt. Ltd. (www.ecosmob.com)
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