Page 5 - Telecom Reseller October November 2020

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RESELLER
Upgrade your Router
Telecom Reseller 5 Voice QoS, Multi WAN Redundancy, Content Filter & Network Se
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TELECOM CHANNEL T
The Newsource on UC ● TE OM
tion ● Mobility
writeratMoosend tools enable staff to accomplish their tasks and projects outside of their physical office.
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LEC
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COLWELL
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By Pat Patterso
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Every Compa
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ALEX
advancements that broaden the pool of jobs
Remote Working Is
The ●UCaaS ●Collaboration●Mobility 12CloudQue
Not A New Trend
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Every Company
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Organizational Design Determ
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of benefits, both for staff and employers.
SOUCHOROUKOF
that support the ability of working from
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12 Cloud Questions
home, remote
byAlexSouchoroukof,content Digital communication and collaboration
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to help working mothers avoid commuting to the office. Nowadays, due to technological
muting iandsoeftvewnainrecrfleaesxeidbility and sca D
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ould Ask Itself
outbreak that has led to a worldwide a broader scale.
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working is not a new trend. Nortel Notestrategies and their marketing plan to ensure
Telecom ManReamgoetme weonrkt bSeucacmcepsospular in the 1990’s Telecom
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they will continue to have a profitable future. Working from home offers a variety
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emand for cloud services co
PATTERSONsurge, driven by corporation Greater flexibility, higher staff retention,
According to one estimate, com
equipment to carry out their job, too.
lications of adopting the
Collaboration software, video conferencing,
more than 1,000 employees use an
to well-afnodupnrdeseednt(atniodn nsoltutsions are
of 1,154 cloud-based services, “ran
key factors that will improve the team’s experience.
about the security of a cloud
Being able to message, call, and video chat
many large companies are PATTERSON continue
to engage with their peers and company
ate cloud, while slowing their
leaders meaningfully.
ud.
estimate, companies with
a
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When managing a virtual team,
i
nc
understanding
, lis
ployeesruemseaianninagvtehreacgoere values. However, when dealing with a distributed team, there are
services, “ranging from
some modifications. RSONconAtisnuaelesaodnerp,yaogueh2a1ve››tounderstandthe
satisfaction at work.
ten
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ing
, an
work bonds that will result in more satisfied
employees.
Finally, schedule meetings now and then, learn about their goals and create their
d into MELEN growth strategy. This is essential for every
ency
by Will Melende
employee to understand that their manager
care about them. It’s the secret ingredient
to an increased productivity and a strong
culture within the company.
Global Sales at
To sum up,T
(www.voice4net
remote working is an excellent alternative for both employees and
MELENDEZ he PCI Security Standards C employers. Yes, there must be adaptations to
create strong virtualetsetaambsl;ishhoewdevsetr,iciftbgouthidelines f parts agree on the kind of communication,
by Will Melendez,
that accept credit card payme
the productivity, and the transparency of
Executive Vice Presidheonsttooff developments into motion work, the sky is the limit, and the return on
Global Sales at Voicet4hNaettutilize contact centers—and c investment is enormous.
(www.voice4net.com)
o
dc
m
oach
the Contact Ce
Don’t Let Your C
needs and schedules of each of your remote
employees and be adaptable. This will result in a healthier work-life balance and higher
pliance in
Be Fooled into
act Center: Complacency
Always schedule time with the team
for less formal meetings. Try to develop
personal relationships and create stronger
Your Clients
for resellers of contact center soluti
What will the future of remote work look
likeafterCorocnoamvirpulisa?nWceillmcoamnpdantiesagroerigorous, y Standards Council has
back to that trcaodmitiopnlialnwcaeycoafnwobrekdinegbainlidtating, an
ct guidelines for companies
require physical presence, or is the pandemic
compliance mandates are rigorous, fees for non-
and voice communications, and ar
compliance can be debilitating, and there is little
subject to PCI DSS (Data Security
leniency being offered to violators.
dit cardthpeaycomnednittiosn, stehtattinfignally convinces
The extent of organizations that
s into memotpilonyefrosrthinatdfluesxtirbileswork is the way
to go for? n to PCI compliance is staggering. M
enters—and consequently,
million businesses in the United St
p
ing
a
l
s
E
L
L
RUFFI
mployees worldwide face a new The problem is that the pandemic forced
PATTER
experiment in remote working. Remote Business owners should reconstruct their
N
RESELLER.COM EDUcasts
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chal
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VIEW
The Latest Podcasts
PAGE 15
Organizational Design Determines Telecom Management Success
PAGE 23
Nortel Notes Telecom
D
how secure is the clo predict security pro security services will by 2019.
With recent high companies like Sony agencies, cloud secu
As we said in Aug cloud’s flexible OpE a subscription-base totally grasp the imp cloud. This can lead well-founded) fears solution. As a result, investing in the priv use of the public clo
According to one more than 1,000 em of 1,154 cloud-based
PATTE
PCI Com
the Cont
Don’t Let
Be Foole
Complac
The PCI Securit established stri that accept cre host of development that utilize contact c
A new sound
standard
When talk matters
emand for clo surge, driven
in software fle
The Sennheiser SDW 5000 Series is a flexible range of wireless headsets offering users rich and natural sound, enhanced security and triple connectivity. The two- microphone noise-cancelling system
and own-voice detection technology
work seamlessly together to guarantee exceptional speech intelligibility with every call. Manage all calls and devices with ease with this award-winning DECT headset providing a flexible choice of wearing styles and an array of smart features to increase productivity.
www.sennheiser.com/sdw-5000
M
reduced com
productivity are some of them. As far it
how secure is the cloud? No surpri
By Pat Pcaotntecresrnons ,bDusiriencestos roowfners, the reduction in
predict security products and clou
ServicesoffifocreAcvoasytsa, and the space needed for the
security services will be a nearly $9
employees are reasons for a company to
by 2019.
choose remote working in the long run.
ud services continues to
The transitionWis nitoht raelwceaynstehaisgy,hsoprofile cyber-a
by corporations interested
companies like Sony and U.S. gove
organizations should focus on creating
xibility and scalability. But
an efficient remote working strategy and
agencies, cloud security is in sharp
ud? Noprseuprapreritshee, rainghatlytostosls and processes.
As we said in August, the C-suit
ducts and cloud-based
Businesses have to provide all the necessary
cloud’s flexible OpEx model (often
tools to the employees, including access to
be a nearly $9 billion market
a subscription-based cloud service
collaboration tools.
Managers htaovteatlhlye goprapsoprtuthneityimtoplications of ad
profile cyber-attacks at
organize their strategies and share their
cloud. This can lead to well-founde and U.S. government
vision with their team with the help of
well-founded) fears about the secu rity is intecshnaorplogfoy.cThuse.y have to inspire and
ust, the C-suite likes the
experience possible then.
solution. As a result, many large co
motivate them to create the best customer
investing in the private cloud, whil
r
e
Executive Vice