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Upgrade your Router
Telecom Reseller 5 Voice QoS, Multi WAN Redundancy, Content Filter & Network Se
October/November 2020
  The Newsource on l UC l UCaaS l Collaboration l Mobility Upgrade your Router
Telecom Reseller 13
Call ABP at 972-831-1600 to discuss your application. www.DrayTekUSA.com
 5G: The Part of the
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The ●UCaaS ●Collaboration●Mobility 12CloudQue
Voice Q undancy, Content Filter & Network Security
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Call ABP your application. www.DrayTekUSA.com
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 RESELLER .COM EDUcasts
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ntly byIanFerguson,VPofMarketingand automotive applications, improved latency.
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PAGE 15
PAGE 23
digitization of processes, where companies that are typically hidden from the end user
are using drones and AI to help accelerate got me thinking around three main themes:
Organizational Design Determ
By Pat Patterso
of this technology that a customer can
some portion of the data be valued by
in
es
the deployment of 5G networks. Nortel Note1s. Data – Will this data be used purely
Telecom ManItawgaseimnternesttiSngucascmeossst of the pieces about 5G have been about the elements
Services for Ava
Telecom
PATTERSONsurge, driven by corporation the end customers? Service providers
by a company to improve operational costs of managing a network or will
led to sihniftsothftewirabruesiflnesxsiebsility and sca D
emand for cloud services co
 VIEW
The Latest Podcasts
PAGE 15
Organizational Design Determines Telecom Management Success
PAGE 23
Nortel Notes Telecom
D
how secure is the clo predict security pro security services will by 2019.
With recent high companies like Sony agencies, cloud secu
As we said in Aug cloud’s flexible OpE a subscription-base totally grasp the imp cloud. This can lead well-founded) fears solution. As a result, investing in the priv use of the public clo
According to one more than 1,000 em of 1,154 cloud-based
PATTE
PCI Com
the Cont
Don’t Let
Be Foole
Complac
The PCI Securit established stri that accept cre host of development that utilize contact c
   A new sound
standard
When talk matters
emand for clo surge, driven
in software fle
 The Sennheiser SDW 5000 Series is a flexible range of wireless headsets offering users rich and natural sound, enhanced security and triple connectivity. The two- microphone noise-cancelling system
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 M
RUFFIN
have strugg
to deliver more valuable services on top
how secure is the cloud? No surpri
By Pat Patotefrtshoenb,aDsicre“cdtaotar opfipe” network access
predict security products and clou
Services foserrAvvicaeysa. Could the digitization of the
security services will be a nearly $9
operation of the network offer monetizable
by 2019.
services around network robustness,
ud services continues to
performance aWnditahvarielacbeilnityh? igh profile cyber-a
by corporations interested
2. Network Owner Disruption – If these
companies like Sony and U.S. gove
xibility and scalability. But
networks can be managed with less
ducts and cloud-based
agencies, cloud security is in sharp
ud? No suhurpmrainse-d, rainveanlypsrtoscesses, can this enable
As we said in August, the C-suit
companies to offer end customers to own
cloud’s flexible OpEx model (often
and customize their own networks? Does
be a nearly $9 billion market
a subscription-based cloud service
this help network infrastructure providers
totally grasp the implications of ad profile cyber-attacks at
   cloud. This can lead to well-founde
lIANFERGUSONcontinuesonpage 6 and U.S. government
well-founded) fears about the secu rity is in sharp focus.
New Service
 ust, the C-suite likes the
services, “ranging from
ency
by Will Melende
solution. As a result, many large co
investing in the private cloud, whil x model (often deployed as
use of the public cloud. dcloudCservrice)abutimoayno:t5Gand
According to one estimate, com lications of adopting the
Edge Computing
more than 1,000 employees use an
to well-founded (and not so
of 1,154 cloud-based services, “ran
for the Win!
about the security of a cloud
many large companies are ate cloud, while slowing their
PATTERSON continue
 ud.
estimate, companies with
ployees use an average
MARK
 TUBINIS
PCI Complianc
by Mark Tubinis, Chief Commercial
the Contact Ce
Officer at Veea, Inc.
The demand for 5G solutions is
RSON caocncteinleureatsinogn. pBaogthe b2u1si›n›esses and consumers
Don’t Let Your C
want faster, higher capacity networks that
provide reliable, ultra-low latency connectivity. Superfast broadband is no longer a nice-to-
pliance in
Be Fooled into
have. With remote work, distance learning,
act Center: Complacency
and online health an everyday reality for the
foreseeable future, high-speed connectivity is
now woven into our everyday lives and has
Your Clients
become essential infrastructure in the way
we work, live, and play.
5G also enables high-bandwidth applications like augmented reality,
d into MELEN vehicle automation, precision robotics,
indoor positioning applications, camera
and occupancy security applications, and
real-time AI. Today, these applications are
not practical because they are immersive,
too data intensive. 5G makes it possible to move large amounts of data
real-time, andT
MELENDEZ he PCI Security Standards C across the last mile in real-time, with local
edge computing requesirteadbtloishpreodcesstsriacllttghuatidelines f data for applications.
by Will Melendez,
that accept credit card payme
Testing edge applications has already
Executive Vice Presidheonsttooff developments into motion begun. Smart cities like Seongnam, South
Global Sales at Voicet4hNaettutilize contact centers—and c Korea are testing Augmented Reality (AR)
(www.voice4net.com)
for resellers of contact center soluti
to enhance its latest cultural exhibits.
The SeongnamcoCmulptuliranl Fcoeumndaantidoant'ess are rigorous, y Standards Council has
Independent AcoctmivpisltiWanecbetocoanPbroejedcetbilitating, an
ct guidelines for companies
exhibit uses AR to delight, engage and
leniency being offered to violators. dit card payments, setting a
The extent of organizations that s into motion for industries
Executive Vice
Global Sales at
(www.voice4net
   0619_TCReseller_PrintAd_SDW5064.indd 1
million businesses in the United St for resell6e/1r9s/1o9 f9c:3o6nAMtact center solutions. PCI
l l M A R K T U B I N t I o S c P o n C t i I n u c e o s mo n p p l a i g a e n c 6 e i s s t a g g e r i n g . M enters—and consequently,
card-based payments, through onli compliance mandates are rigorous, fees for non-
compliance can be debilitating, and there is little
subject to PCI DSS (Data Security
and voice communications, and ar
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