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ata analytics is a hot topic in business management. It’s also a hot topic in technology management as businesses
or Data Analytics
Every Company
COLWELL RUFFIN
by Timothy C. Colwell, SVP Efficiency First® Adoption –
transformation initiatives. Data analytics is, after
ATTER
By Pat Patterso
The reality is that not all vendors claiming forensic reporting tools. Forensic reporting is
true meaning and intent of analytics, they are
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Nortel Notes
Services for Ava
Telecom Management Success
theyprovidedataanalyticstoolssatisfythe Telecomthepracticeofcorrelatingandpresentingdatain
5/21/19 1:56 PM
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Organizational Design Determines Telecom Management Success
PAGE 23
Nortel Notes
Telecom D
emand for clo surge, driven in software fle
how secure is the clo predict security pro security services will by 2019.
With recent high companies like Sony agencies, cloud secu
As we said in Aug cloud’s flexible OpE a subscription-base totally grasp the imp cloud. This can lead well-founded) fears solution. As a result, investing in the priv use of the public clo
According to one more than 1,000 em of 1,154 cloud-based
PATTE
PCI Com
the Cont
Don’t Let
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The PCI Securit established stri that accept cre host of development that utilize contact c
nslat
can tell you whhatotwo dsoebcausreed oisntthe dcaltoau, idt’s?aNo surpri
By Pat Patterson, Director of
data analytics tool. If the tool presents the data
predict security products and clou
ServicesanfodrdAoevsanyoat provide guidance on what to do
security services will be a nearly $9
with it, it’s a forensic reporting tool. by 2019.
So, what? Data without insight relies on ud services continues to
With recent high profile cyber-a human decisions. The more reliance on people
by corporations interested
to determine wchoamt npeeadnsiteosbleikdeonSeownityhathned U.S. gove
xibility and scalability. But
data, the more atigmeenict itaekse,sctloaucdt. Iste’scaullraibtoyuits in sharp
ud? No surprise, analysts
the business results derived from the data.
As we said in August, the C-suit
ducts andFcolroeunsdic-breapsoerdting has real value, but it is
cloud’s flexible OpEx model (often
be a nenaortlnyea$r9asbpilolwioenrfuml asrdkaetat analytics when
a subscription-based cloud service seeking to accelerate business results. Knowing
totally grasp the implications of ad what a vendor is providing – forensic reporting
profile cyber-attacks at
or data analyticsl–oualdlo.wThs yiosuctoanunledaerdstatondwell-founde
and U.S. government
exactly what you need to do to generate the
well-founded) fears about the secu
rity is in sharp focus.
most complete value from your business and IT
solution. As a result, many large co ust, thedCata-.snuite likes the
investing in the private cloud, whil x model (often deployed as
use of the public cloud. d cloud service) but may not
According to one estimate, com
Ingate Systems
lications of adopting the
more than 1,000 employees use an to well-founded (and not so
of 1,154 cloud-based services, “ran about thAe snecnurioty ouf anclcoueds New
many large companies are PATTERSON continues Partners in France
ate cloud, while slowing their
and Belgium
ud.
estimate, companies with
PCI Compliance
ployees use an average
Ingate Systems is expanding its presence in
the Contact Cen
serviceEsu,ro“rpaenbgyianlignfirnogmwith two leading system
integrators, Webcentric and ITP.
pliance in
into
Don’t Let Your C
RSON continues on page 21 ››
STOCKHOLM - Ingate and Webcentric,
based in Paris, have partnered to provide
seamless Unified Communications (UC)
B
e
F
solutions. Webcentric customers now have
easy access to I
act Center:
You
so
.
Brussels-based ITP (Inventive
luti
ons
l
ngat
Telecom Partners) provides complete
e pro
ng the Software SIParator® session border
planning, design and implementation and
the management and support of converged
voice and data networks. Ingate SBCs are
now available as part of ITP’s leading-edge
utions.
Ingate SBCs ensure reliable SIP-based Real-
technology solT
MELENDEZ he PCI Security Standards Co Time Communications (RTC), including SIP
du
o
cts
established strict guidelines f trunking, for millions of VoIP calls worldwide.
way forthseaatmalcecssepinttecrroepdeirtabcialirtyd payme between any PBX and any SIP trunk service.
They pave the
by Will Melendez,
Executive Vice Presidheonsttooff developments into motion f
Ingate SBCs also encrypt SIP signaling and
Global Sales at Voicet4hNaettutilize contact centers—and co
media, eliminating the security issue most
(www.voice4net.com)
for resellers of contact center soluti commonly associated with enterprise VoIP.
compliance mandates are rigorous, Ingate SBCs are available as hardware, and
y Standards Council has
compliance can be debilitating, an as a software deliverable for virtual machines
ct guidelines for companies
(VM) or the clloeundiethnrcoyugbheAinmgaozoffneAreWdSto violators.
dit card payments, setting a
Marketplace, Microsoft Azure, OpenStack and
s into motion for industries Google Cloud Platform.
compliance can be debilitating, and there is little
leniency being offered to violators.
subject to PCI DSS (Data Security
o
, inc
Complacency
controller (SBC) to resolve connectivity, NAT/
firewall traversal, quality and interoperability issues with enterprise UC and telephony
r
C
ients
d into MELEN telecommunication solutions that cover
l
l
e
udi
The extent of organizations that
to PCI compliance is staggering. M e n t e r s — a Mn d o r c e o a t n i s n e g q a t u e e . c n o t m l y . , n
million businesses in the United St for resellers of contact center solutions. PCI
d
by Will Melende
Executive Vice P
Global Sales at
(www.voice4net
T O
s n s
n
s
s d
t r
e
) o d r
m e
p a
g
l
D
V
o n
o d
a o a
e
S regulations. This means the market
c