Page 11 - Telecom Reseller January February 2018

January/February 2018
Telecom Reseller 11 EIT vs. Telecom vs. Mobility: Who Owns What?
very enterprise has its own perspective on COLWELL established for inventory across all systems or how technology workgroups should be do multiple silos of service and asset inventory organized. Some prefer telecom services exist? If a single source of inventory truth is
to be separate from IT services. Some see by Timothy C. Colwell, SVP established, how do workgroups responsible for telecom services and mobility services as one Ef ciency First® Adoption – service lifecycle management gain visibility so
Ask the Telecom Pro - February 2018
Q: DoesEUGDPRa ectcompanies operating outside of the European Union?
A: Yes. The European Union General Data Protection Regulation (EU GDPR) goes into e ect on May 25,
2018 and, according to the web site eugdpr.org, “it applies to all companies processing the personal data of data subjects residing in the Union, regardless of the company’s location.” This regulation strengthens individual’s rights regarding use of personal data and it also increases companies’ responsibilities for complying with personal data processing requirements. If your company processes personal data of subjects in the EU, then evaluate the implications of GDPR for your organization.
Q: How do 5G and SD-WAN technologies work together?
A: 5G is the next generation of wireless connectivity that promises to deliver high speed, high capacity transport over cellular networks. SD-WAN, or Software De ned Wide Area Network, is a network of multiple connection types managed via exible and dynamic software controls. Ultimately, 5G is a network connection type (cellular) and SD-WAN is a network architecture that can manage MPLS, cloud, internet, cellular and other WAN connection types.
How the Use of VDAs Can Reduce Operational Costs in 2018 ...continued from page 9
the logistics industry, is on the verge of a major technological disruption. VDAs or IDAs can help in managing eet trucks and accelerate delivery times. One of the simplest ways in which IDAs
can help is by enabling truckers to access virtual assistants to gure out the fastest delivery routes or getting real-time information about road tra c— thereby saving precious time and fuel costs. Apart from this, IDAs can also help truckers in informing about truck repairs and maintenance along with delivery schedules to ensure that deliveries are
Dual-WAN
QoS
Firewall
IPv6 Ready
Network VPN Management
Content Filtering
not a ected even during maintenance. Banking: Banks and nancial institutions experience massive paperwork, tedious processes and have some of the most overloaded sta . IDAs can help banks in automating basic banking operations like opening of bank accounts, balance information, check deposits and account statements. Even other non-banking nancial and insurance companies can use VDAs for claim processes or settlements. is can minimize paperwork, free up bank sta for more complex tasks and increase the overall e ciency.Virtual/Intelligent Digital Assistants signal the rise of technology that will be truly humanized. It is estimated that by 2021, VDAs will overtake the world population—yet another indicator of VDAs, especially voice-controlled VDAs, becoming the norm. e biggest challenge for VDA/IDAs could be managing and controlling apps. Once they can navigate their command structure and become capable enough to perform complex set of tasks, they will reach their full potential. n
Your company uses the Internet for everything. DrayTek routers combine two or more Internet links to create a faster and more secure Internet. Content Filtering prevents loss of productivity and
Vigor 2925n
in the same. Others view mobility services as
a standalone management concern outside of IT and telecom. Which perspective is correct? Ultimately, each con guration is viable as long as a common strategy is used to synchronize visibility and execution across teams. It’s not about the workgroups themselves, it’s about
the synergies between the workgroups and alignment of activity against a common goal that matters. While the concept of synchronized visibility and execution between workgroups
AOTMP (www.aotmp.com)
may appear rudimentary, failure to do so is frequently the root cause of sub-par technology management performance. Consider service and asset inventory management to illustrate the point.
How many technology-related inventory systems does your organization maintain? If it is more than one, is a single source of truth
they can execute awlessly?
Answers to these questions reveal common
challenges enterprises face with inventory, but the examples can easily extend to all technology management activities. If organizational design of workgroups results in silos, then technology management and business results are a ected. Next time the topic of workgroup structure arises, elevate the discussion beyond workgroup ownership to the point of a uni ed strategy that serves the business. n
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