Page 13 - Telecom Reseller January February 2018
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January/February 2018
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IR Joins CenturyLink Marketplace Provider Program
Telecommunications Service Network
Has Licensed SPIRIT DSP Mobile Software Video Engine
MOSCOW - SPIRIT DSP, mobile voice and video over IP so ware engines provider, with so ware products serving more than 1 billion people
in 100+ countries, has announced
that Telecommunications Service Network (TSN), VoIP carrier focused on international wholesale and retail voice terminations and switch partitioning, has licensed SPIRIT DSP mobile so ware video engine.
TSN received operator license in USA in 2007 and in and Singapore in 2013, and currently originate voice tra c of more than 600 million minutes a month, with the interconnection of more than 200 operators across Asia, Middle East and African destinations.
“We are a strong player on a challenging market. To stay on the top we need to adopt new technologies. Our goal is to make communication for enterprise customers easier”, – says Syam Sankar, Vice President of TSN.
Telecom Service Network has licensed SPIRIT mobile voice and video engine for their new mobile calling app for agents to communicate with large trading networks in Asia, Africa and Latin America.
SPIRIT mobile so ware engines support HD voice and video on hundreds of WiFi/3G/4G mobile device models.
ABOUT SPIRIT DSP
SPIRIT DSP carrier-grade voice and video so ware platforms are used by carriers, OEMs and so ware developers. SPIRIT DSP so ware platforms serve more than 1 billion people in 100 countries. SPIRIT DSP so ware is licensed to/powers popular products from global technology leaders including Apple, Adobe, ARM, AT&T, Avaya, Blizzard, BroadSo , BT, China Mobile, Dialogic, Ericsson, HP, HTC, Huawei, Korea Telecom, Kyocera, LG U+, Mitel, Microso , NEC, Oracle, Polycom, Reliance, Samsung, Skype, Texas Instruments, Toshiba, Viber, ZTE, among more than 250 others.
ABOUT TSN
TSN was established in 2007 with focus on Wholesale Voice and White labeled retail OTT solutions for operators and Managed Voice services for enterprises. With the extensive network penetration in US, Europe and Asia, and connectivity with more than 300 global partners including leading Tier1 and MNO’s; TSN terminates 6 billion minutes annually. n
Prognosis HeartBeatTM and StressTestTM Communications Experience Management Solutions Now Available to CenturyLink’s Cloud, Hosting and Network Customers
DENVER, CO - IR, the leading global provider of communications experience management solutions for uni ed communications (UC) and contact centers, has announced its participation in the CenturyLink Marketplace Provider Program. rough the program, CenturyLink customers now have access to Prognosis HeartBeat and Prognosis StressTest, IR’s experience testing services.
CenturyLink’s Marketplace Provider Program allows participating technology companies to integrate their solutions with the CenturyLink Cloud delivery platform, which o ers self-service, on-demand provisioning of various third-party services to complement cloud-hosted workloads. rough CenturyLink Cloud, organizations gain access to secure enterprise cloud infrastructure
and management tools on a single platform.
IR’s cloud-delivered experience testing services
proactively assess communications experience from the outside-in. is enables organizations to ensure that critical communications services are available and delivering the best possible experience to their customers and employees. Prognosis HeartBeat uses active testing to ensure the availability, functionality and performance of a UC or contact center system from end-to-end, while Prognosis StressTest veri es that they work as expected under varying levels of tra c.
“Managing user experience and proactively measuring service levels are critical capabilities when organizations move their UC or contact center environments to the cloud,” said David Shacochis, vice president of product management, CenturyLink. “IR’s o ering provides our customers an additional level of assurance for these communications-oriented use cases, so they
can be con dent about maintaining high levels of customer satisfaction during all periods of peak usage.”
“Customer and user experience testing is a crucial component to manage any UC or contact center environment. Organizations need to know that these complex systems scale as intended prior to release, and are stable and available during peak tra c conditions or everyday use,” said Andre Cuenin, President of the Americas and Europe
at IR. “ e CenturyLink Marketplace and its self-service, on-demand provisioning of provider services give us the ability to extend our testing solutions to a broader audience, while providing enterprises easy access to our solutions on a exible platform.”
IR’s experience testing services are now available on the CenturyLink Cloud Marketplace and via CenturyLink representatives.
For further information on IR, visit www. ir.com. n
for a lifetime. GreatAmerica established its headquarters in Cedar Rapids, Iowa in 1992
as GreatAmerica Leasing Corporation. In 2012, GreatAmerica changed its name to GreatAmerica Financial Services Corporation to re ect its expanded service o erings beyond nancing. GreatAmerica helps customers achieve greater success by delivering nancing solutions and complementary business services that di erentiate them in the markets they serve and help them keep their customers for life. ey work diligently to understand the speci c needs and trends of their markets and customers.
About Jenne, Inc.
Jenne, Inc., headquartered in Avon, Ohio, is
a leading value-added distributor of technology products and solutions focusing on voice,
video, data networking, premise security and the cloud, including equipment and so ware
for the Enterprise and SMB markets. Since the company’s founding in 1986, Jenne has been committed to providing value added resellers with a broad product selection, competitive pricing, on-time accurate delivery, outstanding technical support plus ongoing sales and technical training through Jenne University. More than 180 major manufacturers partner with Jenne including Avaya, ADTRAN, Extreme Networks, Hanwha Techwin, Kon el, Mitel, Lifesize, Panasonic, Plantronics, Spectralink, Status Solutions, Vidyo, VTech and Yealink. n
Jenne, Inc. O ers Hardware as a Rental® Through GreatAmerica Financial Services
AVON, OH - Jenne, Inc., a leading value-added distributor of technology products and solutions focusing on voice, video, data networking, premise security and the cloud, is partnering with GreatAmerica Financial Services to
o er resellers, solutions providers and their customers the HaaR® (Hardware as a Rental®) program, which combines the best attributes of Hardware as a Service (HaaS) and equipment nancing.
HaaR provides customers with a one-invoice solution for all hardware, so ware, installation and services, without requiring the solution provider to take the nancial risks associated with HaaS. As with other As-A-Service models, resellers and solution providers o er their clients a single monthly payment. With HaaR, resellers are paid upfront for the project, and receive the recurring charges each month when the customers make their payments.
Learn more about HaaR ... http://marketing. jenne.com/mailblast/GA-M0490/M0490.html “ e demand for equipment OPEX options
is growing at a rapid rate,” said Patrick Howard,
Jenne’s senior director of cloud solutions and product management. “End customers are looking for ways to reduce upfront costs as they deploy new technology. With GreatAmerica’s Hardware as a Rental program through Jenne, partners now have a simple and scalable way
to o er equipment, service and support with monthly payment options. e elimination of upfront costs for end customers will relieve budget constraints and help accelerate the sales cycle.”
“Building a standard HaaS model is unattainable for many solution providers who don’t want to cash ow the program,” said Wil Meggers, vice president and general manager at GreatAmerica Financial Services. “HaaR
is a great alternative to HaaS, where solution providers enjoy increased managed services sales, bigger overall deals, and higher margins.”
About GreatAmerica
GreatAmerica is a national commercial equipment nance company dedicated to helping manufacturers, vendors, and dealers be more successful and keep their customers
Teleopti leads Cloud WFM space with strengthened Microsoft collaboration and Azure usage
Teleopti, an industry leader for agent-engaging Workforce Management (WFM) solutions, is strengthening its already leading presence in
the Cloud WFM space through an extended
partnership with Microso . A er 6 years of Teleopti WFM Cloud on Microso Azure for contact centers, Teleopti now holds the position as the number 1 supplier of WFM so ware on Azure,
globally. With a development relationship that dates back to the 1990s, Teleopti is a top WFM digital
TELEOPTI continues on page 15 ››
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