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IGITAL inclusion has been – literally – a       work on digital skills for both personal benefit and
               lifesaver for many people during lockdown,      employment opportunities. This training focuses
        Dmaintaining links between family members,             on an understanding that too many homeless
         and enabling businesses to keep afloat during         people lack basic digital skills and access to the
         difficult times.                                      internet – abilities needed even to claim benefits.

         But many people, notably those on the streets, do     But how have we been able to help charities
         not have access to the essential technology that      further during lockdown? Early in the pandemic,
         allows them to communicate. In the modern world,      we received a flurry of calls from charities such as
         access to the internet and elementary digital skills   Connection St Martin in the Fields which suddenly
         are vital not just for work, but for basic subsistence.  needed to work remotely, collaborating  online with
                                                               one another and with their clients.
         Beam is the world’s first crowdfunding platform
         built to support homeless people through a            Others charities needed equipment and internet
         structured and tailored training programme and        connectivity, like Spitalfield’s Crypt Trust (SCT)
         into stable, paid work.                               in East London, which helps people with drug or
                                                               alcohol addictions and complex needs to achieve
          John: now an                                         lasting recovery.
          electrician
                                                               The knock-on effect from COVID-19 was, of
                                                               course, the wholesale closure of charity shops.
                                                               The lockdown hit their financial stability; happily,
                                                               government small business grants helped to offset
                                                               that. Nearly half of SCT’s staff were furloughed
                                                               mainly because many rough sleepers were quickly
                                                               housed in hotel accommodation and supported by
                                                               outreach teams from other organisations. But SCT’s
                                                               counselling and housing support work continued
                                                               via video conference and phone.

                                                                     OVID-19 has inevitably had a massive impact
                                                                     on rough sleepers. St  Mungo’s, another well-
                                                              Cknown charity for the homeless supported by
         “WCIT has been particularly impressed by the          the WCIT Charity, remains at the forefront, running
         way Beam links donors and their beneficiaries,”       operations in many of the London hotels housing
         says Peter Kirby, our contact at Beam and also a      those previously on the streets.
         Freeman of WCIT. “You cannot overestimate the
         positive effect of seeing strangers donating and      We asked Petra Salva OBE, St  Mungo’s Director of
         leaving encouraging comments. Equally, supporters     Rough Sleeper, Ex-Offender and Migrant Services, to
         get an insight into the positive impact their money   tell us more. “We’ve been getting people coming in
         is having, unlike many other forms of charity.”       off the streets who haven’t been accommodated for
                                                               years,” says Petra. “Some of our staff have been in
         Apart from a financial contribution, WCIT members     tears; there have been so many good news stories.”
         have advised on technical training and formal
         vocational certification. Detailed advice has also    In 20 years spent working in homelessness
         been given to individuals on how to look for a job,   organisations, Petra admitted she had never seen
         reviewing CVs and giving practice interviews.         the sector coming together in the way it has in 2020.
                                                               “People say it’s not possible to end rough sleeping,
         WCIT also has a long-standing affiliation with        but we’ve always maintained that it is, with the
         Thames Reach, another hard-working charity            right attitude and money. But it is a gargantuan
         helping the homeless. The WCIT Charity has given      challenge,” she says.
         significant funding to this charity. This money has
         helped to build an IT classroom with a trainer to     And WCIT will continue to do what it can to help.
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