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Customer Service Associate
SW
store all the time. Beverly is an avid coffee drinker and must have milk for the coffee she makes at home.
She is getting older and can’t get around like she used
to, so it’s always nice when she stops in. The other day Beverly called the store and Keygan answered the phone. During the call Beverly and Keygan were talking about COVID and Beverly mentioned that she was scared to leave her house because she is considered high-risk. She also mentioned that she was out of milk. During the call, Keygan asked where she lived and said he would have no problem stopping by her house on the way home to bring her what she needed. Beverly called today to tell me how great Keygan was for always being nice, holding a good conversation and especially for delivering her milk right to her front door. Thank you, Keygan!
Submitted by David Dockery, General Manager, Store 811
tore 811• Brandywine, PA
e have a customer named Beverly who shops the
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KEYGAN GILMORE