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Customer Service Associate OStore 170 • Chadds Ford, PA
ur store has been facing difficulties with staffing our
overnight shift during the past few months. Mike
saw the difficulties that the management team was facing
and quickly asked to be cross-trained in the entire store. He has worked on 3rd shift at the same store for the past seven years, primarily working at register and in coffee. Specifically, over the last six months, he has paid special attention to the struggles that management faced and began asking how he could help. Mike has gone from primarily being on register to being cross-trained throughout the entire store with the exception of the deli, which is in the works. He approaches every new challenge with a smile on his face and a Passion for Winning in his heart. He faces new and changing demands head on and encourages his Flock to do the same!
Submitted by Patrick Reilly, Night Supervisor, Store 170
MICHAEL “MIKE” KING
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