Page 10 - TOH_Making a difference 2023-2024

INTEGRATED
CARE
This year, we established an Integrated Care team comprised of healthcare professionals - predominantly nurses - who work with our external healthcare partners. The team includes nurse educators and nurses who support Primary Care providers, Aged Residential Care facility staff, and Hutt Hospital staff. Their focus is the facilitation of equitable, responsive, and proactive palliative care for everyone in the Hutt Valley.
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In April 2024 we hosted our first Integrated Care Networking Function. Over 50 health care professionals registered to attend, including general practitioners and other primary healthcare providers. It was highly valued by attendees and will become a regular meeting.
AGED RESIDENTIAL CARE
WE DELIVERED
EDUCATION
WORKSHOPS
REGISTERED FOR MULTIPLE SESSIONS
EDUCATION
Following a review of our Education team’s structure, we
now have two distinct Educator roles. One focuses on Inservice Education for all staff, while the other is dedicated to Community-Focused education.
Over the past year, we held several educational opportunities for staff, including two study days, clinical skills sessions, the Hospice New Zealand (HNZ) Fundamentals of Palliative Care, and Syringe Driver Competency courses.
A new initiative launched this year called ‘Facts & Snacks’ is lunchtime sessions, open to all Te Omanga Hospice staff, both clinical and non-clinical. They provide our teams with the opportunity to learn about hospice services outside their own specialism and other external services. These have been very popular and helped to develop cohesiveness across our teams.
In the community space, a successful Changing Minds Conference was held at the end of October, bringing together 91 participants from across New Zealand. The theme of the conference was Compassionate Communities.
Throughout the year, we held sessions for patients, and their whānau and friends as carers. We delivered 28 patient-led ‘Where the Landscape Lies’ sessions, which aim to empower patients who want to understand what might lie ahead in their journey, have their concerns addressed and provide an opportunity to meet others in a similar situation.
Our three Specialist Palliative Care Nurses provide support
to patients, whānau and care staff in 15 Aged Residential Care (ARC) facilities across the Hutt Valley. The team works with nurses, health care assistants, therapists and doctors to provide specialist advice, education programmes and mentoring. Their role is to support and empower the ARC facility staff in their provision of high-quality palliative care, especially for patients and whānau with complex care needs.
WE PROVIDED
ADVICE AND
SUPPORTTOHELP PATIENTS
IN AGED RESIDENTIAL CARE FACILITIES
During the year, a quality improvement project examined the patient documentation and communication processes to ensure they met the needs of the staff working with their patients in ARC facilities.
Another service we provide to patients is Supportive
Nursing Therapies, which are holistic in approach and provide symptom relief to increase the quality of life for patients.
Te Omanga Hospice is unique in the provision of this
service within the ARC facility setting.
At the Palliative Care Nurses NZ Conference in March, Sanae Masujima, ARC team member, presented a poster summarising her supportive nursing therapy work in Aged Care. Sanae focused on the types of treatments used and included patient and caregiver quotes and the positive outcomes from her sessions. An example of the impact of Sanae’s treatment is reflected in this remark made about a resident, “He is always calm and relaxed after your visit.”
209INDIVIDUAL HEALTH PROFESSIONALS AND STUDENTS
WITH
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