Page 29 - Kete 1 Resource Book

MANAAKITANGA
The practice of caring for others
A community organisation or business should support the social objectives of its people through contribution of money, people and facilities. Employees, partners or competitors should be treated fairly and generously in all respects. It is about hospitality, kindness, loyalty, obligation, nurturing and commitment to make a strong stable unit.
Workplace application:
• The workplace is supportive of new staff members and reflects this in their policies and procedures with training and education about cultural awareness/ safety. This ensures that people are valued and respected, especially those who differ to them by age, gender, religion, ethnicity, immigrant status or sexual orientation.
• People new to the service are made to feel valued and welcomed to the workplace. The goodwill is ongoing.
• Staff members demonstrate behaviours that make the person and their significant others feel valued, respected, important and welcomed.
• Staff members demonstrate care and support of the person and their significant others in a professional manner. This is made possible by asking, not assuming, and by advocating for the person and their whānau.
ĀHURUTANGA
Safety and protection
It is important to create safe spaces in which to engage our clients. A culturally safe environment values difference, contribution and endears trust and comfort in participation. Practitioners are aware of organisational privilege and the need to practice from a ‘strengths based approach’.
Workplace application:
PSC FW - Māori Cultural Awareness Kete 1 | Published 2017
Page 29
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The workplace has organisational policies and procedures that protect the cultural values of the people they are supporting.
The staff member understands the concepts of ‘Tapu’ and ‘Noa’.
Staff members are educated and informed about their rights and their responsibilities as employees to the people they support.
Staff members practice safely and sensitively in communication and in everyday routines and interactions with other staff members. This also includes members of the multidisciplinary team and the people they support.
Staff members know what is culturally important to the person they are supporting and recognise when a person is feeling unsafe.