Page 48 - The Road to Digitalization of your Contact Center

48 Page 49 | GDPR compliant Private Cloud

Clear your head for real innovation with our Private Cloud

Free yourself from the overhead of running your own IT operations. Devote yourself entirely to the further development of your services,
the introduction of new contact channels and services, and the optimization of your customer contact strategy. Benefit from stable and
secure platform operation including all maintenance with automatic updates and upgrades in our cloud operating environment. All
GDPR compliant Private Cloud solutions are available from the secure cloud.

With the flexible Cisco Contact Center architecture, you benefit from uniform functions, tools and interfaces – regardless of whether you
implement the solution on-site in your own data center, in our secure cloud environment or even in a mixed-hybrid architecture. The

operating model can be changed at any time, even for individual countries, without your employees noticing. A real advantage when

selecting technology today if your solution is still to meet your operational requirements in a few years’ time!

For more information, please visit the b+s Cloud product page.

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