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Flexible license model
The same applies to the licensing model: with Cisco Flex Li-
censing, you benefit from the option to switch between dif-
ferent operating models at any time. For example, if you start
today with technology in your own data center, you can fle-
xibly switch to different cloud models from Cisco at any time
– and vice versa.
• Omnichannel Ready: Voice, E-mail, Chat...
• Barrier-free and simple operation
• Uniform user interface for all workstations and optimal
accessibility
• Holistic reporting & analytics Back to the table of contents Contact
• Seamless integration with WFM, QM, Knowledge, Co-
browse
GDPR compliant
Take advantage of the unique cloud solution, designed
and operated for companies with highly sensitive data.
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