Page 344 - AREA 10_PPP

PROGRAM PERFORMANCE PROFILE

• Citizen’s Charter

• Budget and Financial Accountability Reports (BFARS)
• Report on Ageing of Cash Advance

• COA Financial Reports

Its main goal is the effective, efficient and transparent use of total financial resources
(General Appropriations Act and Internally Generated Income) in the following

areas of concern:

• Improvement of services

• Enhancement of human resource development and capability
• Improvement and rehabilitation of infrastructure through capital and equipment

outlay

• Management of resources

In addition, the Unit plans to spearhead the establishment of a Quality Management

System (QMS) for at least one core process certified by a certifying body (or ISO Certification).

Attending to this concerns means customer satisfaction of all the stakeholders of the
University. Aside from ISO certification, the On-line Enrolment System as an upgrade to the

current On-line Collection Facility is also of major consideration. This will be done in

coordination with the College of Engineering and Information Technology and the University

Registrar’s Office.

External and Business Affairs

The Office of the External & Business Affairs (EBA) three (3) major units, namely: Office

of Business Affairs (OBA), Office of Alumni Affairs (AA), and the Public Information and
Community Relations Office (PICRO).

The present challenges identified are as follows: declining profit, profit as secondary

in operational plan, underutilized potential of University’s resources, no permanent alumni
house/center, legitimate alumni federation, low involvement of alumni, overlapping functions

of Alumni Affairs office with other offices, outdated tech equipment, insufficient manpower

(editors), weak media and community relations, poor communication system (internet,
telephone etc.), and inadequate skills of OBA personnel.

Area X: Administration