Page 111 - aREA ix eXHIBITS

EVIDENCE GUIDE
1. Critical aspects of
competency
2. Underpinning knowledge
3. Underpinning skills
4. Method of assessment
5. Resource Implications
6. Context of Assessment
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TR - COMPUTER SYSTEMS SERVICING NC II
Assessment must show that the candidate:
1.1. Set-up user access
1.2. Configured network services
1.3. Performed testing, documentation and pre-
deployment procedures
2.1. Network operating system (NOS) features
2.2. Computer servers and functions
2.3. Types of Network services
2.4. User access level configuration
2.5. Network services configuration
2.5.1. configuring web services
2.5.2. configuring file sharing services
2.5.3. configuring print sharing services
2.6. Web applications/technologies
2.7. Setting-up client/user access and security
2.8. Setting-up and configuring servers
2.9. Installing and configuring modules/add-ons
2.10. Configuration of network services
2.11. Testing procedures
2.12. Pre-deployment procedures and practices
2.13. Enterprise policies and procedures
2.14. End user requirements
2.15. Enterprise policies and procedures
2.16. Documentation and making reports
3.1. Setting-up and configuring servers
3.2. Problem solving skills
3.3. Decision making skills
3.4. Reading and writing skills
The assessor may select any two of the following
assessment methods to objectively assess the
candidate:
4.1. Practical Demonstration w/ oral questioning
4.2. Interview
4.3. Portfolio
The following resources MUST be provided:
5.1. PC or workstation network and server
5.2. Network operating system (NOS)
5.3. Network printer
5.4. Tools and test instruments
5.5. Appropriate software applications/programs
6.1. Assessment may be conducted in the workplace
or in a simulated environment
Amended - December 2013