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PERFORMANCE CRITERIA                                              REQUIRED
                 ELEMENT       Italicized  terms  are  elaborated   REQUIRED KNOWLEDGE
                               in the Range of Variables                                           SKILLS
                                                               2.2.2. Enterprise goals, targets
                                                                    and measures
                                                               2.2.3. Enterprise quality, OHS
                                                                    and environmental
                                                                    requirement
                                                               2.2.4. Enterprise information
                                                                    systems and data
                                                                    collation
                                                               2.2.5. Industry codes and
                                                                    standards
                3. Determine  3.1. All possible options are   3.1. Competence includes a     3.1. Using range of
                  corrective      considered for resolution    thorough knowledge and            formal problem
                  action          of the problem               understanding of the process,     solving
                              3.2. Strengths and               normal operating parameters,      techniques
                                  weaknesses of possible       and product quality to        3.2. Identifying and
                                  options are considered       recognize nonstandard             clarifying the
                              3.3. Corrective actions are      situations                        nature of the
                                  determined to resolve the  3.2. Competence to include the      problem
                                  problem and possible         ability to apply and explain,   3.3. Devising the
                                  future causes                sufficient for the identification   best solution
                              3.4. Action plans are            of fundamental cause,         3.4. Evaluating the
                                  developed identifying        determining the corrective        solution
                                  measurable objectives,       action and provision of       3.5. Implementation
                                  resource needs and           recommendations                   of a developed
                                  timelines in accordance      3.2.1.  Relevant equipment and    plan to rectify
                                  with safety and operating          operational processes       the problem
                                  procedures                   3.2.2.  Enterprise goals, targets
                                                                     and measures
                                                               3.2.3.  Enterprise quality, OHS
                                                                     and environmental
                                                                     requirement
                                                               3.2.4.  Principles of decision
                                                                     making strategies and
                                                                     techniques
                                                               3.2.5.  Enterprise information
                                                                     systems and data
                                                                     collation
                                                               3.2.6.  Industry codes and
                                                                     standards
                4. Provide    4.1. Report on                4.1. Competence includes a       4.1. Using range of
                  recommend       recommendations are           thorough knowledge and           formal problem
                  ation/s to      prepared                      understanding of the process,    solving
                  manager     4.2. Recommendations are          normal operating parameters,     techniques
                                  presented to appropriate      and product quality to       4.2. Identifying and
                                  personnel.                    recognize nonstandard            clarifying the
                              4.3. Recommendations are          situations                       nature of the
                                  followed-up, if required   4.2. Competence to include the      problem
                                                                ability to apply and explain,   4.3. Devising the
                                                                sufficient for the identification   best solution
                                                                of fundamental cause,        4.4. Evaluating the
                                                                determining the corrective       solution
                                                                action and provision of      4.5. Implementation
                                                                recommendations                  of a developed


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                   TR - Visual Graphic Design NC III    (Version 01)                           Amended February 27, 2018
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