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ANNEX A -    ICT SECTOR COMPETENCY MAP –BROADBAND INSTALLATION (FIXED WIRELESS SYSTEMS) NC II

 BASIC COMPETENCIES

 Participate in                                                       Practice occupational
 Receive and Respond to   Work with Others   Demonstrate Work   Workplace   Work in a Team   Practice Career   Health and Safety
 workplace communication   Values   Environment   Professionalism
 Communication                                                             Procedures
                                              Use Mathematical
 Practice Housekeeping   Lead Workplace   Lead Small Team   Develop and Practice   Solve Problems Related   Concepts and   Use Relevant Technologies
 Procedures (5S)   Communication   Negotiation Skills   to Work Activities   Techniques

 Apply Problem Solving
 Utilize Specialized   Develop Team and   Techniques in the   Collect, Analyze and   Plan and Organize Work   Promote Environmental
 Communication skills   Individual   Workplace   Organize Information   Protection

 COMMON COMPETENCIES

 Apply Quality Standards   Perform Computer
 Operations


 CORE COMPETENCIES
 Communicate Effectively   Use Medical
 Communicate Effectively using   Deliver Quality Customer   Use Business   Produce Text from Audio   Review / Edit
 the English Language   Service   in a Customer Contact   Technology   Terminology to Carry Out   Transcription   Documents
 Center                       Task
 Demonstrate Understanding and   Perform Basic Computer
 Knowledge of the American   Operation and Internet   Lead a Contact Center   Produce Cleaned-up and   Produce Background   Produce Over-all Designs   Produce Storyboard for
 Work Team
                             Designs
 In-betweened Drawings
                                                   for Animation
                                                                             Animation
 Culture and Geography   Navigation
 Manage the Activities of a Work   Lead a Team in Delivering   Composit and Edit   Create 3D Models and   Create 2D Models and   Produce 2D Colored   Produce Key Drawings
 Team   Quality Service   Animation Sequence   Images   Images   Animation   for Animation
 Use email and search the web   Install Computer Systems   Maintain Computer   Operate a word-  Operate a spreadsheet   Operate a presentation   Install and maintain a
 using browsers   and Networks   Systems and Networks   processing application   application   package   server
 Diagnose and Troubleshoot
 Configure Computer Systems   Computer Systems and   Apply program   Apply object-oriented   Apply programming skills   Install network hardware   Install software to
 and Networks   development approach   program language skills   in a second language   to a network   networked computers
 Networks
 Render Service Excellence   Install Mast and   Install and Lay Out   Install and Configure   Install and configure a
 to Customers   Accessories   Cables   CPE   Build a database   Design program logic   network
 Determine and confirm client   Create a simple mark-up   Design a website to meet   Transfer content to a   Determine and apply   Ensure website content   Design pages using a
 business expectations and   language document to   technical requirements   website using commercial   appropriate development   meets technical protocols   page layout application
 needs   specification   packages   methodologies   and standards
 Use structured query language   Determine and act on
 to create database structures &   Develop detailed technical   Act on and complete   client computing   Provide one -to - one   Provide first-level remote   Develop design studies
                                                 help desk support
                            instruction
 design
 change requests
 manipulate data   problems
 Create vector graphics using a   Create raster graphics   Develop designs for print   Develop designs for    Develop designs for   Design booth &
 graphics application   using a graphics application   media   electronic media   product packaging   product/window display
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 TRAINING REGULATIONS – BROADBAND INSTALLATION (FIXED WIRELESS SYSTEM) NC II                               Page 44
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