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ANNEX A - ICT SECTOR COMPETENCY MAP –BROADBAND INSTALLATION (FIXED WIRELESS SYSTEMS) NC II

BASIC COMPETENCIES

Participate in Practice occupational
Receive and Respond to Work with Others Demonstrate Work Workplace Work in a Team Practice Career Health and Safety
workplace communication Values Environment Professionalism
Communication Procedures
Use Mathematical
Practice Housekeeping Lead Workplace Lead Small Team Develop and Practice Solve Problems Related Concepts and Use Relevant Technologies
Procedures (5S) Communication Negotiation Skills to Work Activities Techniques

Apply Problem Solving
Utilize Specialized Develop Team and Techniques in the Collect, Analyze and Plan and Organize Work Promote Environmental
Communication skills Individual Workplace Organize Information Protection

COMMON COMPETENCIES

Apply Quality Standards Perform Computer
Operations

CORE COMPETENCIES
Communicate Effectively Use Medical
Communicate Effectively using Deliver Quality Customer Use Business Produce Text from Audio Review / Edit
the English Language Service in a Customer Contact Technology Terminology to Carry Out Transcription Documents
Center Task
Demonstrate Understanding and Perform Basic Computer
Knowledge of the American Operation and Internet Lead a Contact Center Produce Cleaned-up and Produce Background Produce Over-all Designs Produce Storyboard for
Work Team
Designs
In-betweened Drawings
for Animation
Animation
Culture and Geography Navigation
Manage the Activities of a Work Lead a Team in Delivering Composit and Edit Create 3D Models and Create 2D Models and Produce 2D Colored Produce Key Drawings
Team Quality Service Animation Sequence Images Images Animation for Animation
Use email and search the web Install Computer Systems Maintain Computer Operate a word- Operate a spreadsheet Operate a presentation Install and maintain a
using browsers and Networks Systems and Networks processing application application package server
Diagnose and Troubleshoot
Configure Computer Systems Computer Systems and Apply program Apply object-oriented Apply programming skills Install network hardware Install software to
and Networks development approach program language skills in a second language to a network networked computers
Networks
Render Service Excellence Install Mast and Install and Lay Out Install and Configure Install and configure a
to Customers Accessories Cables CPE Build a database Design program logic network
Determine and confirm client Create a simple mark-up Design a website to meet Transfer content to a Determine and apply Ensure website content Design pages using a
business expectations and language document to technical requirements website using commercial appropriate development meets technical protocols page layout application
needs specification packages methodologies and standards
Use structured query language Determine and act on
to create database structures & Develop detailed technical Act on and complete client computing Provide one -to - one Provide first-level remote Develop design studies
help desk support
instruction
design
change requests
manipulate data problems
Create vector graphics using a Create raster graphics Develop designs for print Develop designs for Develop designs for Design booth &
graphics application using a graphics application media electronic media product packaging product/window display
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TRAINING REGULATIONS – BROADBAND INSTALLATION (FIXED WIRELESS SYSTEM) NC II Page 44