Page 3 - BBB Accredited Business Packet

WELCOME TO BBB SERVING EASTERN MICHIGAN

& THE UPPER PENINSULA

Thank you for supporting our mission of promoting trust in the marketplace. Achieving
BBB® Accreditation is an honor, and you can take pride in knowing that your business
meets our high standards. You can now advertise your BBB Accreditation throughout our
service area, which covers 42 counties in Eastern Michigan and the Upper Peninsula.

This guide will help you learn more about our mission and the BBB services currently
available for your business. Following these easy recommendations will help maximize the
benefits of your BBB Accreditation.

YOUR BBB BUSINESS PROFILE

How to Claim and Optimize your BBB Business Profile ................................................................................................ p. 3
How to Update your Contact Information ......................................................................................................................................... p. 3

YOUR BBB ACCREDITED BUSINESS SEAL

Why and Where to Use your BBB Accredited Business Seal ............................................................................... p. 4
Our Standards: BBB Code of Business Practices ................................................................................................................... p. 5
The BBB Dynamic Seal & its Benefits ..................................................................................................................................................... p. 5

BBB SERVICES FOR YOUR BUSINESS
Be a Champion for Honest and Ethical Ads with Ad Review ................................................................................. p. 6
Show Customers You Care with Dispute Resolution ......................................................................................................... p. 7
Get More Leads with Request-A-Quote ............................................................................................................................................... p. 8
Manage Your Online Reputation with Customer Reviews .......................................................................................... p. 8
Save Money with Your BBB Accreditation ........................................................................................................................................ p.9
Order BBB Branded Marketing ..................................................................................................................................................................... p. 10
BBB’s Community Involvement------------------------------------------------------------------------------ p. 11