Page 70 - National Express_ GMStands

Where any part of the process is not compliant with Group Company local policy, local legislative
requirements and the requirements to this Global Standard, remedial action must be put in place to
address any shortfalls immediately. Any root cause is to be identified and actions put in place to remedy
any non-compliance.

Where defects that breach local regulatory requirements are consistently being identified on pre-use check,
or where multiple critical faults are being identified, Group Companies must investigate if this is due to a
specific component issue or a failing of any maintenance systems and processes.

9.0 Vehicle Safety Inspections

All Group Company vehicle safety inspection policies must contain a process for reviewing defects found
during safety inspections that should have been identified by drivers during pre-use checks. Where defects
that can be described as ‘driver related’ are consistently identified there must be a formal process for
feedback and refinement of the pre-use check process, this may include updating the check criteria and
remedial or refresher training.

10.0 People

The Engineering Director (or equivalent) must:

Ensure that safety is taken into account at every stage of the vehicle maintenance and pre-use check
process to ensure that no new risks are introduced and that all safety requirements will be delivered.
Ensure that the tools and equipment required for carrying out pre-use checks to the required standards
are provided.
Ensure there are robust processes in place to ensure compliance with environmental requirements.
Ensure that any employee, or any contractors sourced to maintain or carry out pre-use checks on
vehicles, are trained and competent.
Ensure that any local licencing to accredit competence is adopted and individuals carrying out pre-use
checks are trained and licenced accordingly.
Ensure Engineering Managers and supervisory staff, have the competence and authority to remove
vehicles from service where required.
Ensure Engineering Managers are aware of the requirements and the responsibility for reviewing all
defects identified on pre-use check prior to releasing the vehicle for service.
Ensure Engineering Managers are aware of the requirements and the responsibility for signing off
vehicles as roadworthy following a pre-use check.

Engineering Manager (or equivalent) must:

Ensure that all engineers who are required to undertake vehicle pre-use checks are trained and
competent to do so.
Ensure there is a process to monitor and audit the pre-use check process on a regular basis to ensure
all aspects of this Global Standard, and local policy, are met.
Ensure all tooling and equipment is maintained and calibrated where required.
Ensure Engineering Supervisors are aware of the requirements and the responsibility for reviewing all
defects identified on pre-use check prior to releasing the vehicle for service.

Global Maintenance Standard: Vehicle Pre-use Checks & Defect Reporting 10