Page 16 - REI Corporate Newsletter - Q3, 2018
P. 16

Safety
                                                                                                                                                                     Safety




                                                                                                                                                                                                         RECOGNITION


                                                               Takes a








                                                               Village









                                                                            By Sam Lamonica, Chief Information Officer








               This is an overused saying, but when I think about   IT-related activities to keep the office running.
               how we, as an IT Department, provide services        There is no one office that doesn’t have at least
               and support to our company, it truly does take a     one person who wears an honorary IT cap and
               village.                                             performs IT support-related tasks daily. To those
                                                                    individuals, I say “Thank You!”
               Our company has experienced amazing growth
               over the past few years and the ability to provide   The relationship that IT has with all the
               uninterrupted 24x7 IT services is quite interesting   departments within Rosendin is a testament
               (i.e., see challenging); although, admittedly at     to the fact that it takes a village. Our business
               times, we do struggle with “getting it right.” The   partners/stakeholders in Operations, Finance,
               primary reason why Rosendin's IT team is able to     BIM, Business Development, Marketing, Human                     LEFT to RIGHT: Chris Tobin, Crew General Foreman; Chris Ward, Junior Wireman; Ernest Ocampo Rojas, Junior Wireman;
                                                                                                                                    Chris Kipe, Construction Wireman
               keep the business moving forward every day is        Resources, Training, Fleet--just to name a few-
               because of the effort of all the great people who    -are constantly engaged with IT in all facets of
               make up Rosendin. We care enough about our           technology. From supporting and enhancing our                   A crew in Arizona was working late on a 12-hour shift to meet the milestone of power energized to the IT
                                                                                                                                    Room of a retail store. Vendors were scheduled to be on-site the following morning and the customer needed
               company and in doing whatever it takes to help       existing programs to designing and implementing                 power to all of the lights and outlets. The pressure was on to energize.
               each other succeed.                                  new state of the art technologies, these team
                                                                    players are relentlessly side-by-side with us daily.            When the crew was performing checks on the EEW Gloves, Chris Ward found that one of the gloves had a
               From coast to coast, Rosendin has 15 different       To all of our departments and employees, I say                  pinhole in it. The General Foreman, Chris Tobin, was notified of the issue and he directed the crew to stop
               regional facilities throughout the U.S. that are     “Thank You!”                                                    work and not proceed with the energization process. Chris then coordinated with Rosendin's Warehouse
               surrounded by many job sites. In most regions we                                                                     team to meet at the shop early the next morning to pick up new gloves. The power was energized that
               keep a dedicated IT professional or two on hand      It is one of the most amazing parts of being                    morning prior to the vendors arriving on-site.
               for local support, and those brave IT soldiers do    employed by a company with a great corporate
               a magnificent job of keeping the regions up and      culture, and employee owners who care. IT takes                 Rosendin's crew worked smart and safe by not letting the pressure from the customer skew their decision
               functioning. But, very often, the IT staff who live   a village!                                                     making process and not proceed until they had the proper equipment in the proper condition.
               and work in the various regions are engaged in



        16    The Feeder | Issue 3, 2018                                                                                                                                                                            Issue 3, 2018 | The Feeder    17
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