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Store Team Members: What to do in this NEW normal
CASH Payment:
We will strive, whenever possible, to create a contactless
environment in our stores - for the well-being of both our • We will accept cash as a method of payment.
• The risks posed from handling cash are no greater
customers and our team members.
than those posed by touching other common
surfaces
Your Store Manager will explain to you new guidelines and
• Politely explain to the customer that we are striving
protocols for:
for as few contact points and suggest another form of
payment
QuickFind Station and Cash Desk
Returns /Exchanges/Price Adjustments
If returns are permitted by your provincial legislation, new
guidelines for the processing of returns have been established.
Purchases with the use of bags
Handling merchandise
