Page 13 - Migrating AE to Reitmans
P. 13
Next steps - validate the learning!
Video
A short video/quiz will be available on Campus for team members. Ensure your team watches the video and completes the quiz.
Role Plays
The following role plays will assist you in validating the learning with your team. Complete with each team member at the start of their shift over the next two
weeks.
1. A customer comes in wanting the best fitting bottoms for her body type. She carries her weight in her mid-section and has tiny legs. Everything she has
tried on is cutting her mid-section and is too big on her legs. What would you suggest?
Answer: Suggest a skinny pant or legging. Choose a bottom with some stretch for the mid-section and a skinnier leg so that the bottoms hug her
legs and show off her best asset! Legging and pull on pants are great options! Don't forget to add on long tops to pair with her leggings.
2. A customer is looking for a top that shows off her curves and best features. She has an hourglass figure, with large breasts and hips and a small waist.
Answer: Suggest tops that are peplum or empire style, these will cinch her waist and form to her curves showcasing her best features!
3. A customer is looking for a complete outfit for a casual event she's attending. Her body type is smaller on top with larger hips on the bottom. The bottoms
she tries on gape at the back, especially when she bends over. That is because she has to go up in size to fit her hips but she needs something to form to her
waist.
Answer: Suggest bottoms with a contour waistband, they will form to her waist and give plenty of room for her hips. Shorter fitting tops will
flatter her body.