Page 23 - Peak Period Planning Document 2018
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1 WEEK PRIOR THE DAY BEFORE
• Create a zoning chart and make sure • Your back room should have been • Make sure best-sellers and key
that you have the right coverage for cleaned and organized before the items are pre-steamed, placed on a
the weekend. Factor in the need for peak period. Take time the week rolling rack, and ready-to-go out.
a replenishment team each morning before to ensure it is clutter-free and
(and possibly evening as well!) and that the product is easy to access— • Stock and fill cash desk. Make sure
expect to have the steamer going all you do not want your team to be there are extra printer rolls, packaging,
day, each day. wasting time and energy! and bags. Have all POS details and
coupon codes readily available.
• Review the schedule to make sure • Make sure the team is well-informed
it is optimal — it is easier to cut back of your plan of action. The team • Make sure to have change in your
than be caught short-staffed. should be aware of: cash register.
• Replenish gaps little by little each • In StoreForce, create a break
day to ensure you never have to schedule and assign management
replenish the entire store at the last to oversee certain areas of the store
minute- create a system to slowly lift (ex: SM on the floor; ASM at the cash;
the replenishment in the store over TL at the fitting rooms). Make sure
3 days prior to the event. Lift piles to communicate the area attribution
(but ensure that you do not cover based on the StoreForce zone chart
any signage!) and add extra sizes into TARGETS PROMOTIONS so the team knows who their GO-TO
walls and racks while respecting the person is during peak periods.
visual standards of the store. Refer
to the Merchandise Replenishment • Make a replenishment plan: assign
section of the Peak Period Planner. a replenishment team of 2 people to
PRODUCT DRESS CODE be in charge of making replenishment
• Make sure all the capacity guidelines KNOWLEDGE throughout the store. Remember: the
are fulfilled. more products we have on the floor,
the more we will sell!
• Inspect marketing elements and
prepare them for installation.
ZONING PROCEDURES
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