Page 21 - THYME Peak Period Planning Document-ENGLISH
P. 21

SCHEDULING
             BEST PRACTICES






             STOREFORCE BEST PRACTICES                    •  Reflect traffic trends              •  Recognizes successful teams as
             StoreForce can help by generating a          •  Accommodate peak periods               it relates to segment success
             personalized schedule that suits your           of the day and week                 •  Organize employees so that your
             store in order to:                                                                     people are in the right place at
                                                                                                    the right time.




             • Peak Periods and High Traffic Segments should              • Ensure  that you have all your staff’s availabilities
             be assigned to Store Managers or Assistant Store             by no later than one month prior to your peak
             Managers, since they have the most experience                period. The schedules should be done in StoreForce
             driving sales and leading a team to green.                   and approved two weeks prior to the dates.
                                                                                                                                       !


                                                                                                                                    PLANNING TIP
             • During the day, make rotations in your team to             • Start planning ahead for your staffing needs!
             keep the energy going. For example, working the              Take into consideration what your recommended             When assigning
             fitting room all day can become tedious—make sure            coverage is according to StoreForce in order to           non-selling
             to keep your team’s momentum going by assigning              determine the number of associates to keep after          (tasking) shifts,
             them new tasks and positions throughout the day.             your peak period has ended.                               make sure you
                                                                                                                                    choose the
                                                                                                                                    correct activity
                                                                                                                                    in StoreForce, so
                                                                                                                                    it does not affect
                                                                                                                                    selling.







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